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Commission Junction [CJ]
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Commission Junction [CJ]
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1.0 4 Reviews

Commission Junction [CJ] Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with Commission Junction [CJ] at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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10:23 am EST
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Commission Junction [CJ] Commission junction cj is totally a scam company.

Commission Junction CJ is totally a scam company. Mark my words it's a 💯 % scam. I worked for 3 months, literally slogged like anything. I use to get good impressions but didn't get converted into sale. So I thought of experimenting with one software related affiliate link. I forwarded the affiliate link to my 6 friends & told them to purchase the software by using this link & I paid them back. To my surprise it didn't get converted into sale. When I asked CJ about this, they told me that no sale happened from my affiliate link. From that day I stopped doing any kind of affiliate work & any home base job.
The scam work like this, they hire some paid artist & post video on YouTube and other social media platforms. This paid artist 😂 tell people how he or she didn't made any money for 3-4 months & after that sales begin to pick up. They will show you sales dashboard & $ awesome money they are making now. Then they will show you how they are sitting besides beach side & money falling from sky🤣. This is totally enticing & people fall for the trap. I would also like to tell you here that even if you are earning money from this, it will not be full money 💰 you will be getting for your hard work. But it will be quarter of money for what you have slogged for. Even if you stop working guys, this scam is going to work for lifetime because every year lot of people are going to graduate and they will be looking for this kind of home based job. They will work for few days or month's before giving up. What I mean to say here or draw attention to, is that you are kind of doing free marketing for them, driving traffic to their clients website. Also if you are working for some small company & you didn't make any sale for that month, you are definitely going to get paid by the company. If something happens to you ex COVID while working, the company guys are definitely going to ask about you & pay for your health-care. But in affiliate thing if God forbid something happens to you, then CJ affiliate or any other affiliate program is not going to enquire about your health but instead they will pocket your money & not give your hard earned money to your loved ones. In reality You are just bot for this people driving web traffic to their clients website. So guy's instead of working for this fraud affiliate program, go get a job or start your business. 👍🙏👍

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K
4:52 am EDT

Commission Junction [CJ] worse and worse

I have been with them for several years and they really used to be fine, but everything has changed. The rates are not that low like they used to be before. Not even for regular customers.
The customer service became worse. It operates slowly, it takes weeks to get their answer. I really am tired of this. I need their support right here right now, I don't want to wait for 7-8 days, problems can be urgent. You never know.
So looks that now they only want money without nothing to provide instead. Sorry to realize this.

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S
8:45 am EDT

Commission Junction [CJ] fake charges and no one replied to my emails

Avoid the website www.cj.com. I paid them money for the services, but these scammers started to take $80 per months. I have no idea for what. I sent them emails and asked about it, but of course no one replied. I feel desperate, ‘coz I have no idea what to do now. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

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Is Commission Junction [CJ] legit?

Our verdict: Complaints Board's thorough examination reveals Commission Junction [CJ] as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Commission Junction [CJ] stands out for its commitment to quality and security. Clients considering Commission Junction [CJ] should delve into its customer service record to gauge compatibility with their expectations.

Commission Junction [CJ] earns 91% level of Trustworthiness

Perfect Trust Endorsement: Commission Junction [CJ] achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Commission Junction [CJ]. The company provides a physical address, 10 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Cj.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Cj.com you are considering visiting, which is associated with Commission Junction [CJ], is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Commission Junction [CJ] as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Commission Junction [CJ] website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Commission Junction [CJ]. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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3:30 pm EDT
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Commission Junction [CJ] Beware affiliates

I earned 1300.00 Commission from them and then a week before payout and they already got paid from the advertisers I get This email!

From Client Services
Subject Commission Junction account notice of 15-day termination -ed
Date 17-Jul-2008
Message Body

Jody Q.:

This communication shall serve as notice to you that Commission Junction is exercising its right to terminate the Commission Junction Publisher Service Agreement it has entered into with you in 15 days from the date of this notice. Therefore, 15 days from the date of this notice, your account with Commission Junction will be terminated and will no longer be active. Please remove all links/ banners within 15 days of this notice because you will no longer be authorized to post such links/banners and receive any compensation for referrals through such links/banners after 15 days of this notice.

Additionally, during this 15-day notice period, if you violate the Commission Junction Publisher Service Agreement you agreed to follow, your account may be immediately terminated, prior to the end of the notice period, in Commission Junction’s sole discretion, transactions may be reversed from your account ("charged-back"), and any attempt to rejoin the Commission Junction Network shall be null and void.

If you have questions regarding this notice, please reply to this email using the provided reply-to address and leave the subject line intact.

Publisher Support & Compliance
------------------------------------
Commission Junction, a ValueClick company
530 East Montecito Street
Suite 106
Santa Barbara, CA 93103
United States
Phone: [protected]
International: [protected]
Fax: [protected]
wwww.cj.com

STAY AWAY FROM THEM. you work to hard for nothing! Will file class action law suit, have money will find a attorney and pay upfront 300, 000 dollars to sue this company. Email me [protected]@yahoo.com.

All attorneys looking to make money prior to settlement date EMAIL. Thats $300, 000 CASH. No collateral. COLD hard CASH.

Read full review of Commission Junction [CJ] and 8 comments
Update by accountholder
Oct 13, 2011 12:12 pm EDT

I am the maker of this post, and I am making a update on CJ.com... They never paid and I never got a explanation as to what I could have done differently. I didn't violate any TOS. So now I make money over at linkshare and they are awesome. Anyone who googles CJ and finds this post. Do not sign up with them, they will take your money and it may not be right away. I failed to post that prior to this, I had for one year gotten paid nothing changed. My site the same, traffic is organic and paid for google advertising. I simply exchanged my crappy Commission Junction links with the awesome converting linkshare links with similar merchants...
Commission Junction is a scam and ppl should as always take due diligence when putting up links for any company on any network. Free advertising is 100% not allowed on my sites and should not be allowed on yours... If you need anything my fellow affiliate marketers please feel free to email me at sam_97222@yahoo.com .
I will answer you back. Take care...

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Technicianseabreeze
Technicianseabreeze
Simpsonville, US
Nov 03, 2011 9:52 pm EDT

It is sad that greed and selfish companies like this get some of the best Brand Name Companies to profit from our hard work placing their ads on our many sites and never show dime of profit for our work. I really don't understand why Adobe, Home Depot, Godaddy and many more top of the line vendors know this is happening and continue to be a part of Commission Junction's rip-off scams. I see I have a lot of work removing their ads from all of my websites and replacing their ads with someone I trust. JT

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deedee73
Sheldon, US
Aug 14, 2011 8:34 pm EDT

Sigh.. I was hoping that my complaint with them would result in my rightfully earned commissions being reinstated, but see that it probably won't happen. I had $1, 300 in commissions deleted because KEEN said the email addresses used to set up the accounts were "suspicious".. not that the transactions weren't valid.. but that they THOUGHT there MIGHT be something wrong. Just a warning for those of you out there that are using Commission Junction to market KEEN.com.

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webjockey
Norman, US
Apr 02, 2011 2:04 am EDT
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Glad that I found this post. Was going to do battle with them but know see it would be a waste of time.

Logged in to CJ today and found that my account had been canceled due to inactivity over the last 6 months, that inactivity being over 100, 000 page impressions but no sales. I had over sixty clicks on a download Real Player ad but sales. How likely is it that over 60 people would click on a banner that plainly said 'Download Real Player for free' but not a one downloaded it?

They also took the $6.55 that I had in my account as a fee. In other words I had to pay them to run their ads!

Actually caught them in the act one time when I wasn't credited with a GoDaddy sale to a friend of mine through a banner ad on one of my sites. Of course CJ and GoDaddy led me on quite a merry-go-round but I did finally get paid. Never did really figure out if it was CJ's or GoDaddy's fault they confused things so well.

WhattheF11
WhattheF11
Honolulu, US
Mar 25, 2011 5:15 pm EDT
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Anyone has an updated comment on CJ for 2011?

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PissedOffRightNow
Nowhereseville, US
Jan 31, 2011 5:17 am EST

So I've been with CJ since 2005. I signed up with hundreds of affiliates, and placed their smartzone code on thousands of pages. From [protected] I was providing them with 3, 000, 000 page impressions a year, [protected] a day all from organic search engine traffic. .

At first checks were coming in rather steadily (always a low amount) Back then you only needed $25 to get a check. Then about 2 years ago the checks stopped. I somehow only accumulated $38.70 from 8, 000, 000 page impressions and 8000+ clicks since my last check.

To put how lame CJ is into perspective, from [protected], I have made $50, 000 some odd dollars from their competition that run on the exact same pages. I've made less than $300 from cj.com in those same years.

I let all of this ride because it would be a lot of work to remove all of their code from literally 3000 web pages. I let it ride because it cost me nothing to use... so I thought.

This is where the scam comes in. I logged in yesterday... and I noticed they charged me a fee of $10. I asked a question of their support and they that's because I had not had a sale in 6 months (Hard to believe, 1.3 million impressions in those 6 months) That's funny because in December my wife bought a "Letter from Santa" for the kiddo for Christmas. Where did that sale go? Googling CJ.com scam, I see that I am not alone.

I never even mentioned the sale yet, before I had a chance, they canceled my account (!) and said they were sending me a check for my remaining balance. GEE THANKS!

So I am advising that people avoid CJ.com or to be very wary of their practices. I am only upset with myself for sharing my real estate and having their ads competing with links from www.ad.ai that could have been making me real money.

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PissedOffRightNow
Nowhereseville, US
Jan 31, 2011 5:16 am EST

I joined cj years ago and only got a commission on my own purchases… I spent a lot of time promoting my site.. it was a directory and I had acquired over 500 affiliates that approved my site through cj.com…

DirecTV ripped me off and refused to pay me a commission on my own purchase…

I called cj right away when the commission did not show up in the back office. also, the link I put up was one DirecTV emailed me as some affiliates did on promotions to save you the time of having to log into your cj account and retrieve the link yourself as was the way I usually did…

It took a month before cj had got back to me and said they had contacted DirecTV on my behalf and tried to get DirecTV to pay me the commission due but said DirecTV said it was my responsibility to make sure my links track and that the code is right… the code was right, it did not track, and when I followed up to have cj look into as to why it did not track, they had no answer…

Also, my neighbor went to my site and clicked an affiliate link on my site to Sears and ordered a $200 vacuum cleaner… the commission never show up on that either. I had a family member go to the site and order something and again, no commission showed up or was paid…

I also had my account deactivated by them a couple times … they claim due to inactivity…

When I had been promoting the site, I had over 3500 visits in one month… many return visits to certain advertisers and yet not a single commission…

I then went to check my account info and I was blocked out… I had to call cj and the guy on the other end was typing frantically and then said ” I reset it, you should now be able to log in…” when I did all my tax info and name and address had been re-set and blanked out too…

By the way, they can’t send you a check without that info… which was there initially, then disappeared… it was as if someone say an insider employee with access to your back office was monitoring it and since they log everyone of your log-ins… they would know if you had logged into your account to check your commissions or not and if not, if they were dishonest, could delete them or divert them…

Also, commissions use to post in real time… or at least within an hour... they had changed that to always being posted every 24 hours via a 24 hour delay before they would post commissions… that is, if you made a purchase say yourself and logged in to check it, it would not be posted till 24 hours later…

Now say you did not check your commissions for say 48 hours or two days… if they are checking every day, and know you are not, what is to stop them from deleting those commissions from your back office if they are con artists and know that you had not logged in since last time and thus would not know of the new commissions owed you that came in since them unless say one of them was a purchase you made yourself… and thus would be looking for it to show up next time you logged in?

And what would be their motive to screw you? because the client pays them all the commissions and they in turn pay you…

The only way you would know if you had a commission coming or not would be if you actively logged in a daily basis to check your back office as their was no email notification to otherwise inform you…

I believe they are dishonest and cannot be trusted… the proof is in the pudding… look at all the complaints from others filed …

Just google “commission junction scam” and learn about the two class action suits filed against them that they and all their money were able to get their attorneys to get dropped... they also put up some of their own sites countering the claims with numerous claims of praise about their service... I joined that site with a membership as required to post a comment that they screened and did not post... obiously the ones behind that site that also comes up in a google search of cj.com scam was placed there to try and discredit the reports of others claiming they were scamed as I was...

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2 Disappointed
, US
Jul 31, 2009 4:05 am EDT

I know for a fact that I sent them about 500 UNIQUE visitors to one merchant and I only got 2 conversions on a free trial offer. One conversion was a test that did not convert on the first try. I had to contact the merchant and show them proof that I sent them the lead. It took over a month to get the money.

Something is fishy about Commission Junction. I believe if you are not well known or if you do not send them a ton of traffic, you will not be paid. I think that is the nature of affiliate marketing. However, it is hard work to send a ton of unique visitors and not be paid.

Stick to product creation or providing a service. I bet if I advertised to 500 unique people offering a free product, I would get more than 2 responses for my offer

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CJ Rip Off
,
Jul 31, 2008 7:20 pm EDT

This is so accurate. I have had sales that I am aware of and have documentation for and have not received payment from CJ and sle does not show on report. Their answer is don't worry about the litlle sale taht could not be trackedyou should focus on getting mre vistitors to your site. Stay with Amazon, Yahoo Google they do pay out and tracking is accurate.

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Phone numbers

+1 (800) 761-1072 +1 (508) 480-4000 More phone numbers

Website

www.cj.com

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