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Coles Supermarkets / parcel pick up

1 Browns plainsBrisbane, Queensland, Australia

Coles Browns Plains, 11-01-16 I did my shopping through parcel pick up and when it came to collecting my shopping I was waiting outside for at least ten minutes. I had to end up going inside and asking if someone was going to come out and deliver my shopping and the customer service assistant said he wasn't able to leave the desk area and everyone else was in a managers meeting. He handled it nicely but the fact that no one on the shop floor could assist in a service that use provide was unacceptable.

Re
Jan 10, 2016

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