The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Coles Supermarkets / customer service

1 Karingal Frankston, Australia

On multiple occasions, I have found the service behind the 12 items or less/service counter to be less than desirable. My last 2 visits where even worse than usual with the staff constantly talking to each other, ignoring the customer and being rude when spoken to. A customer was singled out and humiliated out loud for having more than 12 items and the sniggering and scoughing from the staff was unacceptable.
If this behaviour was a once off experience, I may have let it go but the continuous lack of respect, disgusting attitude and rudeness shown by these staff on a regular basis, particularly by the middle-aged women who appear to be at least in supervisory roles,

needs to be addressed.

Nov 10, 2016

Post your comment