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Citifinancial Retail Services

Posted: Apr 1, 2016 by    

Personal loan

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I have take a loan from Visions, Canada.
The retail loan was taken care of by Citifinancial.
The Visions(retailer) and the Citifinancial never ever told me to set up an account with citifinancial.

I went into citifinancial branch on April 1, 2016 to transfer that retail balance to the citifinancial. The appointment was for 3 pm and whoever pissed me off by telling me that I have to pay 290 CAD each month. I finally rejected the offer.

I tried to pay at Visions electronics, but could not as they did not allow me to set up that as they said I have to pay at citifinancial branch or set up an online account.

I tried to set up an online account and it did not work as i think the branch i went into want to piss me off again as they have registered me. I have not given my username and password as they must have. But they didn't.

My payment is due tomorrow (April 2, 2016). I request you to give me my online registration username and password to pay my balance.

Thank you
Complaint comments Comments (0) Complaint country Canada Complaint category Loans

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Customer Care Service
6400 Las Colinas Blvd., Mail Stop CC2-109
Irving
Texas
United States - 75039
+1 800 922 XXXX
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