I've been a customer of Citifinancial Auto for two years and have never been over 30 days late. If you do not pay within 10 days the collection phone calls begin and come nearly every single day. It doesn't matter what you tell them. If you say" I'll make that payment on the 25th" they'll still continue to call you every day until the 25th. There is no such thing as "arrangements". Their attitude is that if "it is unpaid than we will continue to call". This company was a recipient of Federal Stimulis money and continue's to "waste time and money" on duplicate calls to people who don't have a record of paying over 30 days. I have programmed the numbers they call me from in my phone and I note the days and times they call. The numbers I have are; 817-837-7838 (call originates from Ft Mill, SC), 817-835-3214, 803-835-2500, 817-835-3237, 888-350-9063, 817-835-3255, 803-835-2505, 817-835-3291, 817-490-6499. If any of these numbers show up in your phone, it is Citifinancial Auto.
This is not collection, this is "harassment" and it's time we start petitioning the government to stop them from these "rotary" call practices.