Citifinancial Auto / interest rates
I have asked numerous times to have my payment reduced to lower amount or the interest rate capped and to no avail. They advertise on their website for auto refinancing but when you go into that site and call that number that is given they tell us we don't do refinancing. I ask them "Then why do you have it advertised on your website? Shouldn't that be taken out?", they reply saying "Oh I don't know it always has been there I don't know why!"
They are not willing to work with anyone and when you have no alternative but to finance your vehicle from the car dealerships because of stupid errors in credit reporting...people get screwed. They know what they are doing and yet they seem to keep getting away with charging people outrageous interest. I have been paying for my vehicle for 4 years now and it has only dropped by $5, 000...that should give someone in this world a clue as to what's happening here. Still says I have 2 more years to pay yet...when 2 years comes it will still be only 5 grand that I have paid and still owe more than 8 grand...that is not right there is something wrong with this picture.
I would like to have this company investigated and sued for their inappropriate or shall I say callous ways to charge interest to us consumers. They have gotten away with this for TOO long now and something has got to change. The economy is getting worse and I fear when my payments are all paid and everything that they will try to get me for some bogus amount before they will send me my clear title. PLEASE I BEG OF YOU...THIS COMPANY NEEDS TO BE STOPPED!!!
Thank you in advance for allowing me to put in my two cents. Hope you can deal with them and get them shutdown all branches everywhere!
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