Chicken Expressrude service when called about a wrong order

I went thru the drive thru and ordered all dark 8 piece and was told it would b 15 mins. So I waited and got home and it wasn't all dark.See Top 10 Worst Companies in Lubbock, TXI called the store and asked if u could not get all dark and was told yes u could but it's a 20 min wait so I said I thought that's why I waited 15 in the first place and he replied like I said it's a 20 min wait . I told him to start my order and I would b there to switch them. When I got there he switched it but was pretty rude about it. I love your guys chicken and I don't understand how me asking if me waiting 15 mins in the drive thru wasn't for dark meat would piss him off bit apparently it did.

May 01, 2017

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