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Chegg.com / they took my money

1 Boca Raton, FL, United States Review updated:

i rented 4 books from chegg.com
i was not finished with them so they charged me another late fee of $20 for an extra 15 days which was fine. i did'int have a chance until the 15th day to return my books and thought they would charge me another $20 but this time they charged me $150 to purchase the books I called the company the lady who i spoked to really did'int have any idea how to help me and she basically said there is nothing we can do but you can sell your books back. worst case scenario i said fine but how much would they give me. she walked me through this and i found out that the books that i spent around $250 for they said they would give me $8.00 for all four books. i asked to speak to a manager and she said he has to call me back i am Still waiting on this phone call.i am completely dissatisfied. hopefully the better business bureau can help.CAQ

Ca
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Comments

  • Je
      15th of Jul, 2010

    Seems you didn't return the book by the due date? They do offer extensions that you could have purchased and not just wait to be charged. Seems to me you were not responsible enough. I return my books by the due date and never had a fee charged. Lesson learned then... be more responsible.

    0 Votes
  • Je
      16th of May, 2011

    @cAQ Hey regardless if the books were late or not, let me know if you haven't had this taken care of cuz I can help with a refund.

    Thanks,

    Jesus

    0 Votes

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