Chegg / Poor Service

United States

I am never ordering from Chegg again. They never sent me a book that I ordered, two weeks later I notified them, all they did was give me back my money. They did nothing to make it right. I went 2 weeks in class without the book. AND!! Most places will send you a reminder email that your books are due. NOT CHEGG! They charged me over 30.00 for an extention fee! Holy SHIZ! You think they could give me a break, I have given them lots of money over the years. I found a website called and they give you a FREE 15 day grace period after your books are due. They also send you a packet to easily send your books back, no printing out anything. I'm not trying to advirtise for anyone, but when you compare them, Chegg is unholy.


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