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Chef Depot / POOR Customer Service

1 IL, United States

I called Chef Depot about a damaged product and the lady proceeded to tell her co-worker what a "jerk" I was. I don't think she realized that she hadn't put me on mute and I could hear everything. The gentleman who later told me he was the owner said he didn't have time to "deal" with my problem and to send him an email. Apparently this week was the busiest week for them and I guess they didn't have time to handle a customer's issue if they weren't spending money. Never have I faced such rudeness in my life. It was so blatant that I thought maybe I had dialed the wrong number.

Needless to say, I will NEVER deal with them again. When I make a purchase, I expect good customer service. This is a small operation (from the sound of things) and they do not care about the service after the fact. Unbelievable. It would have been one thing if I was actually being rude or yelling or something else but I was very cordial.

Be warned.

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