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Customer Service

Suite № 1003, Al Najeebi Towers, Aga Khan III RD, Saddar
Karachi
Pakistan
Mon9:00 AM - 7:00 PM
Tue9:00 AM - 7:00 PM
Wed9:00 AM - 7:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 7:00 PM
Sat9:00 AM - 7:00 PM
SunClosed
Homeshopping Xoop Shop
Shop № 4, Quality Arcade, Block - 7, Kehkashan Scheme - 5, Main Clifton Road, Karachi

Lahore
Shop № 40-GF, Defence Commercial Plaza, Y - Block, DHA, Lahore

Rawalpindi & Islamabad
Airport Road, Opposite Shaheen Cargo, Near Nirala Sweet house, Old Airport Rawalpindi

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Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Home Shopping PakistanOrder not delivered in 37 days..!!

HomeShopping.pk is undoubtedly on of the leading online shopping website for electronics, technology, luxury and consumer products but they are good for products that come from their Pakistan office but they are totally a night-mare, mis-communicating and the laziest possible company when some products are to be delivered from their USA or other off-Pakistan offices.

Although I have been a loyal customer at HomeShopping and have purchased tablet and a couple of mobile devices from them but they are found Poorly Pathetic in my most recent purchase with the company. I ordered an expansive watch from HomeShopping on 23rd of April and it was clearly mentioned on their website page that watch shall be delivered within 10-15 days. I also made an initial 10% deposit in their bank account that was necessary to confirm the order but till date today (30th May, 2014); the watch is not delivered when one month and 7 more days have been passed now.

When I called at the customer support office in Karachi they always said that our import office shall call you and he will update you about the progress on your order delivery. They called me once and assured that watch shall be delivered within 8-10 more days but it been 20 more days now since this promise was made. Now I have called many tims and have inquired about the delivery of the watch but no good so far - Just lame claims and time-passing techniques are being practiced..!!

They are a pathetic company and I shall NEVER recommend them for buying any products which are promised to be delivered from their foreign offices. They will take 10% advance deposit, shall be using that amount for their own investment and you will be hold on promises that your order is soon to be delivered/completed.

Order not delivered in 37 days..!!

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    • Ea
      Eagleeye404 Jun 27, 2019
      This comment was posted by
      a verified customer
      Verified customer

      Please Try Online Shopping In Pakistan

      0 Votes
    • Ea
      Eagleeye404 Jun 27, 2019
      This comment was posted by
      a verified customer
      Verified customer

      Please this one https://shopnow.com.pk/

      0 Votes
    • Ja
      Jason momoa Feb 08, 2020
      This comment was posted by
      a verified customer
      Verified customer

      freelance web designer abu dhabi

      0 Votes

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Homeshopping.pk — Online shopping fraud

    I bought a Samsung Ativ SmartPC Netbook from homeshopping.pk yesterday and the product was shipped fast...

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