SUBMIT A COMPLAINT

Charterbank / my overdraft protection

It's amazing how i am being told that although I am opted into overdraft protection that a system can pick and choose what to pay, what not to pay but still charge me an overdraft fee for that item which is less than the fee itself. I know I have been overdrafting excessively I've come to the bank for help in the form of a loan and was denied even with a cosigner with excellent credit and a monthly payment less than my accumulated monthly overdraft fees i recieve direct deposit so you have always been paid before I get up. I've been a customer since 1998, I've been getting direct deposit since 2001 I'm really not understanding how does an automated system suddenly deem a person a charge off risk .

Kj
Jun 07, 2018

Post your comment