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Charter / Internet physical location

1 Chatsworth, GA, United States

We have TV, Internet, and Cable bundled through Charter Communications. When we open our Internet Home Page (MSN), our location comes up as Johnson City, Tennessee or Pine Crest, Tennessee. I called Charter and was referred to Microsoft. I spent 4 hours on the phone with microsoft only to discover that our physical location is set by our service provider. This affects our local news, advertisements, and weather which we get on the internet such as: Restaurant coupons available for Johnson City - not Chatsworth. Pine Crest weather forecast automatically shows at the top of our home page - not Chatsworth or even Dalton, GA.
I am beginning to hate Charter internet service.

Th
Jul 19, 2013

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