Central Texas Regional Mobility Authority / tolls
Review updated:
Contact information:
mobilityauthority.com
Have a TxTag. I am constantly refilling it even when I don't use the toll roads. Both CTRMA and TxTag bill very inconsistently and they will tack on late fees and non payments even when you've never received a bill for the initial toll to begin with. This is a flawed system, a scam and it is hurting tax paying Texans more than it is helping them. Get rid of these thieves.
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Date
Same issue here. I am with TxTag for many years and my account gets auto-filled. Still CTRMA charged me with late fees multiple times stating my account with TxTag was not current or the Tag didnt work. I believe they have broken process or may be they just don't care to provide better customer experience. I just had a conversation with representative stating there is no way to fix it currently and they are not looking into any options. We as a consumer have no rights or ways to fix it and need to shut up by paying unnecessary and exorbitant fines. Well, that is bureaucracy at its best.