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Cebu Air / wrongful charges

1 Singapore Review updated:

I went and did an online booking at cebu air. After giving my credit card particulars and press submit, I was prompt that I had done something wrong and was told to resubmit again. I cancelled the whole thing. When I received my credit card statement this month, I found that an amount of $232 was paid to cebu air. I called my credit card company who than gave me the contacts for manila, cebu and singapore. All of them could not help me. As I do not have a confirmation number from the online booking, very difficult for me to give them. I gave my wife's and my particulars but they are not able to see anything. I dun mind paying for the tickets but please send my tickets to me as I booked it for 24 apr 09 to 28 apr 09.



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  • Da
      27th of Apr, 2009
    0 Votes

    i went to cebu office to get a flight to manila with my wife on the 27 of april my wife got a number as told by the staff there to wait her turn her number was 36 the room was full the man then suddenly called for 40 and 43 when my wife went to take her number to get seen to the man told her to wait he is dealing with a man when my wife pointed out her number was 36 he still whould not serve her and told her to wait the man he was talking to was told a price for the ticket and gave him a ticket when my wife ask for the same flight he told her a price that was 2000 peso more than what he told the man why is that is it because i was white the flight he gave the man he could have given it to my wife bur he refused why is that is it the systym that phill people get prioriy over others when i made myself heard he passed me over to zest air lines just because i pointed out his number systym this is not fair to other users that want to use your air line service and asking for more money some thing is wrong in time you could have a big problem with this please sir coould you sort this out as i feel that that man is putting money in his pocket as i did check the net before i went to the air port the air port was in tacloban in leyte philippines thank you for your time in reading this note yours mr david demery uk resstdent ps i will be useing the air line more often in the near futher again thank you

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