My husband and I sent in 6 pieces of sterling silver. One of which was a thick Italian horn that we knew was worth something.
I swear after day three of not having a check in the mail I told my husband, kind of funny that they put on the package they insure up to $100 for lost items. Then I proceeded to explain to him how I thought it would work. It's easier to say something is lost and give up the $100 then it is to pay out what its worth. They give you a prepaid envelope so you think, great I dont have to pay and ship this thing. Those smart customers that do insure it at the post office probably dont get oh we lost your items line. But like some people have said they get pennies for what they could have got hundreds for.
Sure enough got the voicemail from there insurance department or where ever in the office, saying that all but one item was taken.
We called and were told that the post office opened our package, took all of the other items but mailed them the opened package with just the one thin chain in it.
Come on if thats not a bunch of crap. I asked why would the post office send them something that is going to get them in trouble?? if the package was tampered with I would think they would have sent it back to the sender and not the reciever.
I kept pushing to speak to someone higher and kept getting the run around. The last dip s**t I spoke to said he would be sending a picture of what the package looked like when they got it and a copy of the letter the post office sent with it saying it was their mistake. I told him I dont want any pictures of anything that I want a copy of the actual document from the post office. I let him know I will be taking this to every News station I can, to make sure it is put to an end.
He didnt care at all and I still never spoke to anyone higher then him. I was so heated at the end of that call because I can only imagin how many people have been takin by this horrible scam.
Anyone reading this please get the word out, contact your local News stations like I did and tell your story. I also made sure to attach a story from a former employee about how the real process works.
I think if the truth gets to the right ear this company will go down. Those ###!!