Carrington Mortgage Loans / payments

Glendale, AZ, United States

Very upset with the service of this company named Carrington Mortgage Loans. I had my home loan through Bank of America until April 2015 until than my life was happy making my payments to Bank of America was easy as 1 2 3 & A B C I started submitting my payments as of May 1, 2015 to CML using bill pay through my bank on May 17, 2015 I received a letter from CML stating they had yet to receive my payment well, I called my bank right away they confirmed payment was sent and in fact was CASHED by CML on May 8th I called CML back they ask me to fax proof of payment blah blah blah all this issue was cleared on May 28, 2015 well, here we are again June 24, 2015 with the same issue. I dislike this bank very much all I want is for a different bank to take my loan I guess is time to refinance.

Jun 24, 2015

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