[Resolved] Carflexi — unethical and dishonest car rental company with hidden charges
Website shows lower price of car compared to other website, but cunningly portrays confusing calculation at the payment page which allows the company to charge you an extra fees for using their website, so-called service fees.
Very misleading and dishonest company. Please stay away from this website!! Called to clarify with the company but personnel sounded very non-nonchalantly and not helpful at all, perhaps trained by the company to do so.
Im writing this so that no other consumers will fall victim to this wicked company. I hope Dubai consumer right department will take action against this company.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
CarFlexi Customer Care's Response, Nov 26, 2018
Thank you for taking time to send us your comments.
Could you please advise your voucher number from CarFlexi.com in order to check this issue further and check the price breakdown of your rental?
Thank you for your kind response.
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