Capitec Bankunauthorised online purchases

I have been purchasing goods online for over 7 years and sadly to say it is the first time that I have experienced unauthorised purchases made from my account. I never had a problem at my previous bank.

So I had to get a new bank card and the matter is now being investigated by capitec. I also made complaint to the company that I recently purchased goods from online and they too are investigating the matter.

My question however is how is capitec making online shopping safer for it's clients?

I found out at the bank yesterday that I should not make any online purchases if 'they' do not ask for my secure code. This was news to me as I did not know anything about this and was never prompted for my secure code in previous years whilst online shopping.

I sincerely hope capitec can settle this matter as soon as possible and that it takes more effective steps to improving their security for online payments.

Jan 10, 2017

Post your comment