SUBMIT A COMPLAINT

Capitec Banksettlement on personal loan

1
J Nov 15, 2017 Review updated:

Incident# [protected] / ID Number [protected]

This account was settled on the 10/11/2017 to the cent as per the settlement attached that was received by your company.
I have requested a paid up letter and confirmation that the debit order request has been removed and to date I have not received feedback

In the last 3 days I have received the following messages from your company. An additional amount of R34.95 and now you are harassing me for R0.03

According to the TCF you are in breach and I will lay a formal complaint with the ombudsman

Capitec Bank

Responses

  • M
      Nov 16, 2017

    ijooo, have the same problem. october 2017 was my last month for my loan settlement, since i took loan in 2013 i have been paying every month. this month (November 2017) the debit order went through. i went to the bank (cappitec bank preoria corner church and bosman)to fix the matter but i am told to wait for at least more or less than 14 days. ut my problem is i have commitments that requires that money.i am so disappointed as i was looking forward to not paying the damn loan anymore

    0 Votes

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