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Canon USA / Bad camera repair

United States Review updated:
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I sent this camera in for repair.

When it was completed, it was to be sent to me at my daughters house in Ohio. The camera was sent to my home address instead, in Oregon.

I tried to ask Canon to contact Fedex, to give them the correct address, since there is no one to accept it in Oregon.

I was told that Fedex would have to try to deliver it 3 times, then return it to the factory. I called fedex, who said that, if Canon would call them, the package could be redirected to Ohio without the 3 trys.

I was informed by Canon that they would not do that.

By the time they finally get it back, I will be nearly ready to return to Oregon.

Can anyone help me??

This is the most unfriendly company I think I have ever had to deal with.


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  24th of Aug, 2009
Agree Disagree 0 Votes
Wow what a shock to hear I have had dealings with canon customer service an myself I have found them the best customer service I have ever delt with an I am 49 years old.

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Canon USA Logo Canon USA
Customer Service
Overall Satisfaction Rating

53 Reviews
One Canon Park
United States - 11747
+1 (800) 652 2666
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