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Candy Crush Saga / candy crush

30th November all my items on candy crush have been stripped from me, and reset to nothing, this has now happened on three other occasions.
I have spent lots of money on this game and am not happy.
The game as slowed and I have struggled to get on and play the game, then next minute it turns it self off and when it comes back on all my items I have brought and won are stripped away.
I would like you to look into my account if possible and see what you can see, I would also like a refund as everything I have brought over the past two months I have lost and not due to how I play.

Pa
Nov 30, 2016

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