SUBMIT A COMPLAINT

Candlewood Suitesservice housekeeping

I spent 2 nights at the Candlewood Suites In Radcliff Kentucky for Knox I stayed there from June 1st Friday night I check out that Sunday June the 3rd Saturday night I come Back into my hotel room am I roam is dirty my best were not made and I still had dirty towels on the floor in the bathroom. I call the front desk and XY have it my room was clean and they told me that it only gets clean every 7 days there a different type of hotel they told me I really didn't understand what the lady meant by that because I stay there plenty of times is one of my favorite hotels but now is the worse I just don't understand why they could not clean my room or even give me tiles but eventually they bring me some towels up late on that Saturday night I'm just really disappointed in the service that I received at the Candlewood Suites in rack of Kentucky I will never ever go bet or refer anyone to this hotel I wish I would have got some type of refundor probly all my money back if I would have known that they don't clean rooms I would have went somewhere else I'm just really upset and disappoint right now about the service never heard of anything like that in my life. This used to be one of my favorite hotels now is the worse I will never ever go back only for anyone to displace very disappointed.

Post your comment