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Caliber Collision Centers in Corinth, Texas / Poor Repair of Brand New Car that was involved in an accident

1 5401 South I-35 E., Corinth, Texas 76205Corinth, United States
Contact information:
Phone: 940.270.8000

Caliber had our new 2008 Altima Coupe from February 14th to May 1, 2008. We've taken the car back once because of new scratches (that Caliber caused), paint over spray, cracked headlight cover, faulty moulding around back glass, trunk lid not operating as it should, paint drip marks, paint on black plastic front grill that should not be there and numerous other things. After picking up our car for the second time, the workmanship is so sloppy that we are now faced with finding a new shop to correct what Caliber is incapable of fixing. They left the carpet loose, door moulding on driver's side is coming off, paint over spray everywhere. They didn't even bother to tape off the black moulding inside where the door hinges are and just sprayed them with paint which is a dead give away that the car has been repainted. Rough edges are all over the car and will, in time start peeling off. This car was brand new and only had a little over 7, 000 miles on it. It has been a nightmare to say the least. Our insurance agent has now said that if we choose to take our car to another shop, Caliber Collision Center will be responsible for the payment of the repairs and putting us into another rental car. Our car had over $10, 000.00 in damage so hopefully the structural repairs they did are sound and we won't have an issue with that later on down the road.

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