Burger King

I orderd a new pork sandwich drove 20min.home to find out it was so undercooked that it litteraly had a 3-4 inch bloody center! I was so outraged I drove all the way back to town to see if the boy that fixed this sandwich for me would like to eat it. He said NO Thank you. So I asked for a refund only to find out they have a (NO REFUND) policy! I nearly blew a gasket ! 4.06 sandwich, 15.00 gas, 1 hour of aggrevation, PRICELESS! Still hungry? Have it your way, what a joke! They took my hard earned money, but wouldn't return it? I don't want any free food period! Just $4.06

Today I drove through the drive-thru at the Burger King on Lampson and Valley View in Garden Grove, CA. We got our food and took it home. My daughter was eating her fries and using catsup packages. She asked me to look at one of the packets. To my horror there was a big rat dropping stuck to this packet. I couldn't eat my hamburger and almost vomited! I tried calling this BK and no one will answer the phone! Why have a phone number! This isn't just a complaint, this is a health hazzard! I am discusseded and don't ever think I will darken the doors of BK again. It use to be our favorite place to eat!

Your commercial that shows two men dressed in white chasing the king and calling him insane is very hurtful and promotes stigma to people who suffer from mental illness. I spend much of my time fighting this stigma and then your commercial sends the fight back 50 years. You should take this ad off the air asap and write something in a positive life for those that live with mental illness. Its sad to me that a company with good food needs to step to such a low level to sell food. I for one will not eat at BK until this is fixed or never again if it is not. I will also let others know of your insensitive ad and advise them of the same.

I was recently in at a Burger King on Canal Dr. in Kennewick, Wa. I was waited on by a young Hispanic male whom I had a trouble understanding because his English was deplorable. As a looked around to ask for another assistant, I noticed that all the workers were Hispanic. It appeared that the manager was Hispanic as well. This is a clearly a case of reverse discrimination.

This location is an area of the city that is frequented by non-Hispanics as well. It is not primarily a Hispanic neighborhood.

I will be Boycotting this Burger King and others that do not have non Hispanics employed on every shift. The ratio of workers should be in accordance of to the population. Furthermore, if my grandson applies for a position at such a location and is rejected, the company better be ready for a law suite.

In my opinion, things have gone a little too far to accommodate Spanish speakers. 100% Hispanic employees is too many for any given shift.

What happened to learning English as German, Irish, Bosnian, and Vietnamese immigrants have done in the past?

I must say – part of BK’s obvious decline over the years has been your ability to find and hire the worst individuals in the country to manage and work in your restaurants. I live in the New Orleans Market and would have to say it’s near impossible to find a “clean” store with employees that share a good attitude with customers. (Almost every time I go, it seems they make an effort to let us know they’re ANGRY to have to serve us!) I would normally not take the time to do this, but on 02/19/2010, at store# 09939, in Metairie, LA, I was so shocked to see how the employees acted towards the customers in the drive through line. I just had to say something. We don’t want people like that handling our food! It’s scary!

Around 2:30pm, “Latisha” working the drive through, obviously could not keep up with the customers in line. There were issues with getting the food out to customers. “Latisha” according to my receipt, was rude to me sporting a very “ghetto” attitude cursing under her breath while giving me some kind of DEATH stare as I drove forward. The line in front of me, waiting on their food, had backed up enough for us to eat our entire meal in your parking lot. “Ghetto Latisha” came storming out with a bag in her hand for the first car blocking everyone in and she was stared them all down as she cursed aloud in front of them and their children. (This is not the first time I’ve seen this at your restaurants!) CRAZY - bottom of the rung employees! (These angry people should NOT be around food or customers!)

Save your business! Go back to hiring intelligent, high entergy people with a positive attitude! (COLLEGE STUDENTS WOULD BE WHO I would target!) It is working like a CHARM for Raising Canes! I look forward to going into their CLEAN-HAPPY restaurants!

I went through the drive through this morning and the employee who waited on me didn't give me my change but gave me my receipt. The person in the car with me witnessed her not giving the change. When I told her that she had not given it to me...she began to argue saying she did. Needless to say...I told her "you need to count down your register then". After being told to pull around until she did...10 mins. later...No one has come out to say anything. After going inside the manager told me the register wasnt over and that "we dont give back money like that"...Told her pull surveilance because money doesn't grow on trees. She told me she would call me after she checked. its 9 hours later now and I never received a call. And she's now off from work until Tuesday.

I'm not even sure that this is going to get to the right person, the one that can really make a difference, as you don't have an obvious 'customer-service' or 'customer response' email link on your main site. I'm sure that is contributing to your declining market share, of your substandard, failing franchise.

I am writing this email, and taking the extra time to find a contact address, because I think that your new commercials, featuring the 'adult baby' are so offensive, and so rediculous, that I will NEVER, EVER, again come to one of your franchises! What were you thinking, when you came up with this stupid, '###ed' concept for commercials? Are you suggesting that your customers are '###ed' adult babies?

I would have your entire advertising staff scrubbing toilets, and have the 'janitors' promoted to the marketing postions! How did you screw the pooch, so offensively, and so obviously? I'm sure that the janitors would do a much better job, creating new advertising campaigns!

The adult 'baby' campaign is so offensive, and so stupid, that I wish that there was more that I could do than just post a blog. . .

Shame on you for demeaning, and offending the entire nation, and demeaning us, in such a foolish, and absurd way!

I have been going to bk to get their coffee in the morning and maybe a sweet tea for later well this morning i went and might i add i was using the same car that i had been using went thru the drive it was raining so i had the window half way up so i wouldnt get soak cause i had to wait for someone to come and assist me so when she finally came i asked for a large coffee with 4 creams and 5 splendas and she said something abt my car and then i rolled down my window all the way and said what did u say and she said could u turn ur car off i said no i cant and left i thought this was very rude if i wanted to turn my car off then i wouldve went inside maybe she didnt understand that and maybe she didnt understand this either i was on my way to work so after leaving there i went to mcd's but they were packed so i had to go to work without my coffee or tea this ruined my day thanks alot bk but i can tell u this never again will i ever set foot at a bk ever i would starve.

My concern is this. Why are there no policies in place in South Carolina requiring employees of Burger King (that actually handle food) to wear plastic protective gloves. We stopped at a Burger King yesterday at Tanger Outlets in Charleston area and our sandwiches were prepared with bare hands. One would hope that wearing protective gloves is a world wide requirement. We're originally from New York and all restaurants and supermarkets require employees use gloves when handling food. We threw the food away and will not be dining at any restaurant that doesn't take some precautions against the spread of infectious disease. It's disgusting. :-P

My wife and I went to the Burger King located at 2435 25th Ave Greeley, CO 80634 for lunch on 12/23/09 (1 pm). The inside of the restaurant was very dirty, including the floors, and tables. The employee who took our order could barely speak English and had a very difficult time entering our order. It took 15 minutes for us to receive our order (eat in) which consisted of a Whopper Jr, Chicken Sandwich, 2 small fires and 2 small drinks. Both sandwiches were cold and not eatable. The girl who took our order assisted a customer who lost her keys in the trash. The employee helped dig through the trash with bare hands. Once the keys were found, the employee returned to her post and began to fill fry bags without washing her hands. A group of friends of the employees came in and hung out at the counter speaking very loudly in Spanish, laughing and goofing off. We were disgusted at the condition of the restaurant, the food was not eatable and seeing an employee dig though the trash and not wash her hands was disgusting. We will no longer visit this or any Burger Kings in the future.

My aunt Terry sent this to me today. This is a true story that happened to her today (12/24/09). It will make you mad! Unbelievable that people could treat someone like this. What my aunt didn't mention was that this woman wasn't a teenager that worked at burger king, but a woman in her 40's, though it would be just as bad no matter what age she was. Please read this and pass it on. Thank you, Jeremiah Wilson

A lady came into our shop today to pay off her account. To let you know something about this ladies character I would like to share what I know of her. Our business provided a service to her this December 2009. On the date that she agreed to pay she came to the shop and said that she would not be able to pay at this time but that she would pay on her next pay day (December 24, 2009). She left and we surmised that we would never see her or our money again. (shame on us!) On December 24, 2009, true to her word she came to the shop and paid her account in full. She stayed for awhile and related this story with us. We realize that of course there are two sides to every story but I believe this person's account of what happened. I do not know this person at all so I will relate and my give opinion of the situation, you can make your own assumption of the situation.

It seems that at the Burger King on 4508 Yellowstone Avenue, Chubbuck, Idaho 83202 they had their annual Christmas party. It must have been a potluck, as everyone was suppose to bring something. This lady knew about the party, she showed up early by one half hour because she was suppose to work the shift that day. She was unable to bring anything for the potluck as she could not afford it.

She was told that she could not participate in the party because she had not brought anything to share. She was also told that she could not be loitering around waiting for her shift to begin. She was told to wait in her vehicle until it was time to begin her shift. She said that she went to her car and cried because she felt humiliated. This is not your typical teenager, I would guess her to be in her forties.

She came in to start her shift to find that the food was all locked up in the managers office. She completed her shift and prepared to leave. The manager opened the office and invited the rest of the employee's to share the left overs. This lady decided that she no longer wanted to be employed at this place of business and quit her job. ( I can't say that I blame her for that) She went in to pick up her check, I would guess at about 10:00 A.M. and was told that they could actually make her wait until 3:00P.M. if they wanted too. (she came to our place of business to pay her account at 10:30 A.M.

She really never said anything bad about her former employer, only that her feelings had been hurt over the party incident.

I guess that maybe I am a bleeding heart but I really wanted to know if it was really as bad as it sounded so I called Burger King and asked to talk with the manager, not the shift manager, the manager of the store. The person who answered the phone identified theirselve as "Linda"ans said that she was the manager. I identified myself by first and last name and asked her to do the same. She became very defensive and wanted to know what this was regarding. I began the story, she very abruptly and rudely said that she didn't want too, and would not discuss it with me, then she hung up on me. It really was none of my business but I just absolutely could not believe that this story could be this sad without some provocation. If she would have just talked with me the problem would have been resolved. NOW, I promise that I will NEVER, EVER do business at this particular BURGER KING.

Have a Merry Christmas and keep the reason for the season in your heart.

There is a big advertising budget for the $1 Double Cheeseburger. Billboards show it with lettuce and tomato. I ordered them a couple of times and they were served without these items. Then I was told you had to ASK for them (clearly trying to save a few pennies). So I did. It worked fine. Then today, I ordered, asked for lettuce and tomato, and discovered I was charged 10¢. I guess they figure they can. BUT, it is a 10% surcharge for something that the advertising indicates is standard. Not fair, guys!

Just have a concern, my husband and I went to your Burger King in Ellenton Fl Rte 301 We were giving our order to the counter person..Happened to notice one of the personnel fixing food orders..Did not have gloves on...I told the person at the register..She did go back and told the girl the people ordering fish sandwich would like her to put gloves on..Now I must say the other person fixing sandwiches did have gloves on. So she did prepare are sandwiches.. But the other person still continued to fix food without gloves...

I was a frequent consumer who dines at Orchard Central Burger King. My friend introduced the place to me for the quiet and relaxing environment. I noticed that there is a few power sockets provided there and I had seen a few people using laptops and/or charging mobile phones.

On Thursday, 15th April, 2010, I was using my laptop at Orchard Central Burger King. It was until when a guy besides my table asked me whether the power plugs are working or not. I thought it should not be a problem because I saw someone using it there just a moment ago. However, when i checked my laptop battery life, I was Shocked. It was not charging at all. I then realised that the power supply has been cut off.

The problem now is not whether I can use the electricity here or not. What if I am doing a project and if I do not bring an external battery, my laptop will be shut down unknowingly and suddenly. IF burger king does not provide this service for the consumers, why put a few power sockets there? Even if there is a specific timings for the power supply to be on, the management should at least put up a notice or something.

I am utterly disappointed with burger king management. It will be hard for me to frequent BK in the future..

I think taht the ideaology behind showing the "King" breaking and entering into McDonalds Headquarters to steal the original Egg McMuffin was about as inappropriate as it gets. As I have read the other complaints about he sexual suggestions behind the Sponge Bob commercial, i think that the marketing department at BK HQ should seriously take a step back and ask themselves what the heck they think they are doing. now, i am always one for making fun of stuff, but suggesting that it is alright to break into someplace and them steal something is going to far, especially since my impressionable 12 yr old thought it was funny. I think it goes to show that BK is losing the battel to McDonalds. That commerial just validates the point that they cannot come out with something new and original!

BK corporate, you havd better get a grip on tha marketing department before they run you out of business. I know plenty of people that have not been happy with the services and lame ploys at commercials lately. You want to steal business away from McDonald, maybe someone should consider going to back to how things use to be, when you could get a whopper meal with everything for under $5. The best way to secure business in this failing global economy is to reach out to the consumers and get into their pockets. The best way to do that is to save them money while provide high quality customer service an food!

I recently went to the Burger King on Hwy 98 WEst in Pensacola, FL. The restaurant was so dirty I walked out. The floors and booths were disgusting and there were flies on the tables.

I attempted to call Burger King Corporate Headquarters to file a complaint but I was kept on hold for about 20 minutes and no one ever picked up. I would guess they were handling so many complaints they couldn't take mine.

I will never eat at a Burger King again. At least McDonald's is clean.