Bradlows Morkels / finance/refund department

South Africa Review updated:

I cancelled my lay-bye sales order [protected] on the 16th September, not by choice because the store called me to say they no longer stock the product I lay-byed(I have no issues with that). The store promised 3 to 5 working days for the money to be refunded in my bank account and up until today l still have not received my money. The branch has made several follow up to the head office to release the money but still did not get any assistance. When l call the call center (reference number [protected]) to find out why there is delays, I am told about the head office. The so called resolution centre is very useless, they clueless and failed to help me. We are on the firth week now and I am feeling helpless, frustrated and disappointed.

Oct 13, 2017
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  • Sa
      Nov 14, 2017

    I was also informed 3 - 5 working days and its now 11 days. The service is very bad

    0 Votes

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