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BPL Cargo / Personal cargo of electronics, bpopks and other personal items

1 M/s. BPL Cargo, Thamarachery, Odakunnu, (Oppo: Petrol Puimp, Kozhikode (Calicut)-673573, Kerala, India Manager: Mr. Abu Bakker, Cell #: +917025197671 Kozhikode calicut Thamassery Odakunnu oppo Petrol Pump, India
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While travelling from Dammam, KSA, on exit visa, I booked cargo with BPL CARGO of Dammam Saudi Arabia, of used household items books, dinner set CDs, computer hardware and software, electric hot plate, electric iron, bed sheets, shoes, thermos flask clothes' dryers bag of shoes and other personal items, in two carton boxes [HWB # A0158820 (52 Kg.), HWB # A0158821 (29.50 Kg.) and HWB # A0158822 (5 Kg.)a small hand carry type parcel for the clothes' dryers], total weight of these cargo is 86.50 kgs. Like usual I asked BPL to send the cargo to my care of address in Hotel Silversand in Thampanoor in TVM, after booking this cargo my visa was delayed and BPL delivered to the Hotel before my arrival. Finding that the customer has not arrived at the hotel the BPL people re-sent the cargo to their HO in Calicut (Kozhikode), during this process one of the cartons (HWB # A0158820-52 Kg.) was broken open & the contents shipped back to BPL Calicut (Kozhikode) according Suju Prasad (Birla) Cell 1# [protected] & co-driver (Cell # [protected]). While effecting delivery of the cargo on September 10, 2015, by Riyaz (cell # [protected]), I received only carton box/s HWB # A0158821 (29.50 Kg.)and HWB # A0158822 (5 Kg.), total weight of 34.50 Kg., PLUS only one bag from the broken carton box (HWB # A0158820 (52 Kg.) weighing around 5 Kg., so when I asked Riyaz about the remaining cargo he told that he delivered what was given to him for delivery [ BPL Cargo Calicut office staff Prijula (Cell # [protected]) told me that the carton box was broken and contents kept elsewhere, that was confirmed by BPL Cargo Manager by Abu Bakkar (cell # [protected])]. The remaining cargo from this carton box weighing around 47 kgs, is yet to delivered to me. (I lodged a complaint of the missing cargo with BPL Office Calicut on September 11, 2015, the day after receipt of partial cargo from BPL Cargo). EVER SINCE THAT FIRST DAY OF DELIVERY ON SEPTEMBER 10, 2015 I HAVE BEEN FOLLOWING UP WITH .ALL THE ABOVE GUYS TO DELIVER THE MISSING CARGO, ABU BAKKAR TOLD ME THAT HE IS VISITING TVM THIS WEEK, BUT SINCE HE IS NOT TO BE SEEN I WRITE THIS COMPLAINT TO BRING IT TO YOUR NOTICE THE PENDING DELIV ERY OF REMAINING CARGO FROM HWB # A0158820, AROUND 47 Kgs immediately failing which legal action will be initiated. Thanks & Best Regards, [Sd/-] VENKAT SUBRAMONIAN, A MOBILE #: +[protected]/1458 1A, UTHRADAM TOWERS, KUNNUKUZHI-695037 TVM, KERALA, E-Mail:

BPL Cargo

Jan 6, 2016

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