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Caribbean Cargo DC
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1.0 2 Reviews

Caribbean Cargo DC Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with Caribbean Cargo DC at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Caribbean Cargo DC reviews & complaints 2

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3:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Caribbean Cargo DC They are Stealing peoples Barrels

1: I used ur company to ship my life to the Dominican Republic:
2: while I was there I decided not to have my life shipped over.
3: I called the company they told me A: the barrel was still in Miami & B: I needed to put it in writing that I no longer wanted my barrel shipped C: I'd have to pay and additional fees to have the barrel delivered back to my house in October.
4: at this point I'm $700 in
5: So whenever I have called the company either I can't get them on the phone or the last time I spoke to the secretary she was a complete A$$Whole to me, failing to realize that at this point I'm feeling like I paid Caribbean car go to rob me.
6: So much so that I had to have 2 friends of mine to handle her over the phone because she / customer service was NOT going to help me anymore at all and that was pretty evident.
7: After all this now somehow my barrel still got sent to the Dominican Republic after all this
8: THE SUPERVISORS AT THE COMPANY DONT WANT TO PAY TO HAVE MY BARREL SENT BACK TO ME AND THEY OFFERed MY FRIENDS A couple hundred dollars for my barrel.
9: I NEED MY LIFE BACK NOT a few hundred dollars. It's coast more to ship then what they offered.

Desired outcome: I can no longer get them on the phone.

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1:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Caribbean Cargo DC shipping crew

In January of 2012 I shipped a package to go over seas with this company... weeks later I found out that the company lost my package and refuse to give me a refund... They have bad customer service cause to this day no one never called me to give e an update ( since they claim they are investigating that what happen to my package.)
So I dont recommend this shipping company... I give them an F... So if you live in the Dc, Va, Md area I will suggest you ship yur packages with another company! There were my first and worst shipping company...

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