Boardmans Onlineincorrect items delivered on 24 november 2016 and no refund to date

I Made an online purchase order on 24 November 2016. Incorrect items were delivered, and yet I was charged in full for the items that I had ordered, yet not one of the items delivered in the box matched my order. Clearly they had mixed up my order . I returned the incorrect delivery to the Pavillion store as advised by the online call center. I Was told that my refund will follow shortly. It's been almost three months now and I have still not been refunded. I have made hundreds of phone calls and keep been told that my refund is being processed but nothing happens.

Feb 02, 2017

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