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Blue World Pools / Puronics / scammed

1 FL, United States Review updated:

I got a pool from them, and it isn't what they said it was. I got the upgrade from the $395 pool as well. No chemicals, just a gallon of bleach a week. NOT! You have to use algaecide, and other chemicals as well. Not as many as a regular pool, maybe, but chemicals anyway. Not to mention, I was financed through Puronics, and I signed a contract for $14, 000 for 7 years. I tried to cancel, but was told the very next day, that the pool was already ordered, and if I cancelled now, I would be charged $7000, due immediately. I was told that if I sold my house, and the buyer didn't want the pool, they would move it to where I moved to. Well, that was going to cost me $3500 to get it moved. I had been told it would be free of charge. Then, when I was called with confirmation of my pool order, the folks at puronics told me that they had included a ionic water filter system for my home, valued at $2900, and had been added to my loan amount. I told them I didn't want it, but they said it was too late, that the paperwork had been processed, and it had been added into my financed amount. I wasn't asked in advance, informed in advance, nothing. They just did and said OH WELL. Well, I have my contract, and it shows $14000 as the financed amount, and I would love to take them to court over this, but am not sure who I can sue. I moved the pool myself, and continue to pay on it, but if I could find a way to make them feel the pain I have since I got the darn thing, I would love to. I fell for the whole thing and I don't think it is right. I will be happy to become involved in a class action lawsuit against them. just let me know.

Ba
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Comments

Ag
  12th of Nov, 2008
Agree Disagree -3 Votes

I can assure you that what you describe does not come anywhere close to Blue World Pools, Inc.’s policies and procedures or any resemblance of a timeline of events that actually could have transpired. My organization tries to ensure 100% customer satisfaction and as such please contact me directly at 1 800 706 0907 ext 3031 so Blue World Pools, Inc. can go above and beyond to make you happy and satisfied. Blue World Pools, Inc. is a very customer friendly organization and we want to satisfy you!

De
  3rd of Dec, 2008
Agree Disagree +1 Votes

Contact your states Attorney General. I am in Virginia & my daughter is in Kentucky. At the time we purchased the pools neither of us were aware of the others purchase and the slaes practices and follow-up by the company was the same as yours actually maybe worse, it has forced us into bankruptcy. I hope this helps you because you are not alone. Channel 7 in Georgia did an investigation you should watch it. www.wspa.com ( pool complaints )
To the above response, IT DOES HAPPEN, IT DID HAPPEN, AND IT IS STILL HAPPENING NOW!

Co
  18th of Jul, 2010
Agree Disagree +1 Votes

I do disagree with this company they are scamming people like crazy this company needs a big [censor] law suite on them so they will quit doing this my pool was not worth no 17, 000 for above ground it sould have been inground and heated for that money I think they do owe me some of my money back but you can forget that because that is how they make their money is scamming people every day

De
  23rd of Aug, 2010
Agree Disagree 0 Votes

They got me as well, the salesman told us we were getting a 24 foot by 52 inches deep. But when the pool got there we had to pay extra for 52 inches. They tricked us into the whole lien on our home as well. We tried to back out before the pool arrived but they threatened us with the lien and stated that if we wanted out, I would have to pay $5000. If anyone is going in on a lawsuit, count me in. These guys are awful people.

Ki
  21st of Sep, 2010
Agree Disagree +2 Votes

I think you people are missing the real crime here. The real crime is not that you paid too much for the pool...the crime is the illegal financing. Check your credit report, is there an installment loan listed...NO. Also, did you sign an installment agreement with the required true interest cost? Nope. That is illegal. What you did was sign a paper allowing a loan shark to take an amount of money out of your bank account for an indefinite amount of time. My advice, stop letting them, change your account and do NOT acknowledge you owe them anything...as you have no agreement that indicates what you owe, how much payments are, etc. The contract is illegal if it allows them to unilaterally add items at additional cost to the package...and then just automatically add it to what you owe. Do you have a paper that says when they will stop stealing from your bank account...NOPE. Because they will do it as long as they want. Do you even have a contract with the company (supposed lender) that is taking the money...Nope. Can they put a lien on your house??? Doubtful. Most states require a judgement in order to do so, unless it is a mechanics lien. Most states also have a statute of limitations in order to do that...meaning if you had the pool for a couple years...too late. They must get a court order in YOUR county...go right ahead and try that. I'd like to see them try. The burden of proof is on them to show a proponderance of the evidence that you owe them something. no loan agreement and you not acknowledging a debt...forget it. The FTC should be all over these people, illegal financing arrangements...even same as cash requires a loan agreement with disclosures that are required by law. The intimidation tactics are laughable. They are just scaring you into letting them continue to rob your bank account.

Wi
  1st of Jan, 2012
Agree Disagree 0 Votes

This is the worst I ever seen, this rep come to me, and make it all sound good. My wife and I reject their offer. This man name Mike call the next morning, and explain that this was a chemical free pool, never to buy anything, and a life time guaranteed. He sent the rep back and I signed, after that I tried to cancell the contrack, I was told if I do I will pay 7, 000 dollars due immediately, that I had no choice that they will send their lawyer afetr me, well I let it go since I had no choice but the wather start turning green, I tried to call this mean man come and tell me, I was supposed to buy this or that. the steps are damage and the pool become an pain to handle. despite all my efforts these peoples keep pressuring me that they are going to take my house if I dont make my payments. I just want them to take the thing back. this is not a pool for that much money. It does not deliver what was promised. Please if anyone can help please let me know.

Ra
  30th of Nov, 2012
Agree Disagree 0 Votes

We too were scammed. A rep came to the house and told us all the great things about this pool. We agreed to the less expensive pool. The next day they called my husband and told him they would give him the better pool for the same cost if we agreed to be a show house. My husband agreed. Then when they showed up to set the pool up, the amount was 15000 more than we were originally told. We called and they said that we had to take it or they would put a lien on the house we just bought 6 months before. Reluctantly, we signed the paperwork out of fear of losing our house. We paid faithfully on-time for the first year and a half. We then fell on financial hard times with the passing of my grandmother, totaling of my car, and my need to have surgery. We tried to call them and make arrangements at first they would do nothing. Then all of a sudden they wanted to make arrangements after calling us 15 to 20 times a day. We finally agreed and they were supposed to send us paperwork. Before we even received the paperwork they were calling us making threats to us in voicemails about our house, our credits, and comments about our personal selves. Tonight my husband answered the phone when they called us at 9:10 PM. The first time they hung up on us. My husband tried to explain to the guy that we had just got home, just received the paperwork today, and had not had a chance to look it over. The man called my husband a liar, told him to give him a break, yelled at him. My husband told him that he was going to attempt to record the call. The man told him that he didn’t give a dam and that he would never stop or leave us alone. They call our cell phones, house phones and my work phones. My children and friends have heard the messages because he speaks so loudly. He never says that this is an attempt to collect a debt. I want to sue these people and do not know how. Help….

Ra
  30th of Nov, 2012
Agree Disagree 0 Votes

also, they tried to pull money out of our account after we told them not too. We had to close the account.

Da
  7th of Oct, 2016
Agree Disagree 0 Votes

My family was sccammed also with this pool. We did do a contract and now that we went through a divorce they put a lien on the property. Im not paying another dime. I knew it was little flakey when you look at the commercial. The pool is $299 to $399 and when they come to your house the price goes up between $7000 and $10000. I would like to join you guys on a lawsuit. Now i cant get my house back because of that dumb ### purchase.

Mu
  3rd of Nov, 2016
Agree Disagree 0 Votes

I am filing a law suit against them as well i had these people in my house from 8pm untill 3 am untill we bought a pool from them they had me and my family arguing at one point when decided i had had enough and was done with them trying to talk us into a bigger pool that they had said was suppose to be a chemical free pool they said that they were the only one who had that type of filter that does not take chemicals and i told them we explained to them that my husband was alergic to lots of different chemicals especially bleach the main reason we all wanted a pool was because of his illnesses it would help him alot well the rep came in with a brochures to show us and explained everything in detail which was a bunch of lies everything they said was nothing but a lie i even have the contract we signed which was only suppose to be for 8000 dollars and now they are saying it is 30, 000 not to mention we did not get the filter they had promissed and the filter is leaning because a bunch of sand under the one layer of flat brick they laid not to mention my pool is even uneven and it is not even 5 foot like they had said not to mention it was put in the wrong spot and they tore my yard up not even where the pool is sitting and the pool was not put in the right place so i called them from day one complaining they said they would send someone out to come and see what i was talking about they never ever did i told them i want the filter i puchased and they still have not replaced it nothing they said they would do did they do so i now have stopped payment on them even told the bank they are not allowed to with draw any money from my account and told them to they did any dam way after putting a lien on my property which they never told me they would do untill after the fact well after they put the lien they then went into my account and with drew un authorized fund from the account so not im in the processes of finding an attorney and i defenitlyu am going to sue their ### i too had told them i wanted to cancel and they to told me i could not cancel the pool i think that we should all ban together and go in as witnesses for one another to sue these people come on now non of us dont know one another we all cant be lieing and had the same dam story as the next person lets stop these jack ###

Mu
  3rd of Nov, 2016
Agree Disagree 0 Votes

here is my phone number if anyone wants to contact me 937 856 5550

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