The complaint has been investigated and
resolved to the customer's satisfactionResolved Blue World Pools / Puronics — scammed
resolved to the customer's satisfaction
I got a pool from them, and it isn't what they said it was. I got the upgrade from the $395 pool as well. No chemicals, just a gallon of bleach a week. NOT! You have to use algaecide, and other chemicals as well. Not as many as a regular pool, maybe, but chemicals anyway. Not to mention, I was financed through Puronics, and I signed a contract for $14, 000 for 7 years. I tried to cancel, but was told the very next day, that the pool was already ordered, and if I cancelled now, I would be charged $7000, due immediately. I was told that if I sold my house, and the buyer didn't want the pool, they would move it to where I moved to. Well, that was going to cost me $3500 to get it moved. I had been told it would be free of charge. Then, when I was called with confirmation of my pool order, the folks at puronics told me that they had included a ionic water filter system for my home, valued at $2900, and had been added to my loan amount. I told them I didn't want it, but they said it was too late, that the paperwork had been processed, and it had been added into my financed amount. I wasn't asked in advance, informed in advance, nothing. They just did and said OH WELL. Well, I have my contract, and it shows $14000 as the financed amount, and I would love to take them to court over this, but am not sure who I can sue. I moved the pool myself, and continue to pay on it, but if I could find a way to make them feel the pain I have since I got the darn thing, I would love to. I fell for the whole thing and I don't think it is right. I will be happy to become involved in a class action lawsuit against them. just let me know.
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