Bloomingdale's’s earns a 1.8-star rating from 7 reviews and 93 complaints, showing that the majority of shoppers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
not able to use gift card
Tried to use a $200 gift card on online. got all the way to checkout when Site would not accept card number. call to services indicated "$0" balance. service worker said the card would have to be reissued. 7 to 10 working days! this is the holiday season when we need it. found her demeanor very dismissive when I asked for expedited service. Name of Shantina. never again purchase a B gift card. first time I tried to use it, too.
The complaint has been investigated and resolved to the customer’s satisfaction.
mis charge
My Wife ordered a Gucci Watch. Rather thats what the online ad said. when the package arrived it was only a watch band.
She returned the item. But Bloomingdales policy is they charge for shipping on returns. unless you purchase something else. Even though we explained the item was falsely advertised. They went ahead and charge the shipping fee. My wife tried to call about the issue but they would not speak to her because she was not listed on the account. even though she was with me when we signed up for it and I specifically instructed the sales girl to add her. I run a small business and my time is precise. It took me awhile to call about the mistake myself. When I finally reached the Customer service department It took over 45 min to be told that person could not help and that I needed to speak with a supervisor. After doing so they would not budge on the charge. They did take off the last service charge. but still wanted the shipping charge plus 2 service charges. when I agreed to pay the bogus charge just to be done with it they wanted $14.50 to process my credit card over the phone. Needless to say I sent them a check and asked for my account to be cancelled. I have never had customer service be so worthless and unhelpful. I really expected more from Bloomindale's
discrimination
I witnessed an employee sent home by I'm assuming here an HR simply because of her shoes. The girl was dressed fine- all black, cute, professional. This lady basically came up to the girl and yelled at her for black moccasins. Yet another girl wearing the same shoes (in a smaller size) was never told a word. I felt so horrible for that young girl. She was basically discriminated because of the size of her shoes?
The complaint has been investigated and resolved to the customer’s satisfaction.
do not work here
I work in Bloomingdale's Short Hills. The Short Hills store is uncomfortably warm. My manager will not allow me to take off my jacket despite my discomfort. Black jackets are required if you are on the selling team even in the summer when it is 100 degress outside. I am suffering and there is little concern about the comfort of the staff. Do not work here! They are inhumane and sexist. Women are required to wear jackets but are allowed to go with bare legs. Can you believe in this day and age that mandates like that still exist? We need a union.
poor quality
I bought the bag on April 27th 2011 at Bloomingdales, NY. On May 31st 2011, I used the bag for the first time. I had only put a couple of light items into the bag when the shoulder strap broke away from the bag. I paid full price for the bag and I am very disappionted with the quality.
The complaint has been investigated and resolved to the customer’s satisfaction.
Might be a problem returning it then. You could always try and email them see if they are interested.
web site glitches and credit card
I tried to order some cosmetics from Bloomingdale's, the site found my profile easily, but when I went to check out, it kept asking for a 5-digit zip code. It turned out that the system didn't recognize zip codes starting with a zero. I switched to a phone order, apparently I no longer existed in Bloomingdale's database, and then my Bloomingdale credit card was denied, much to my surprise since I didn't have a balance. It turned out that I hadn't used the credit card since 2008 (though I had just finished paying on a 0% interest/1 year purchase), my credit limit had been lowered (to what I am not sure, since my purchase was only $145). Needless to say, I told them to go to hell and went to Nordstrom to buy what I wanted.
The complaint has been investigated and resolved to the customer’s satisfaction.
cheating customers
I ordered a burberry jacket and I asked for gift wrap I took it and I give it to the person whom I bought for when he opened it we found out that they sent me a guess jacket not burberry I called bloomingdale and they said that the jacket I orderd was not avilable so they decided to ship me a total different jacket without letting me know the price difference was about $500 shame shame on bloomingdale after that I closed my acoount and I will never shop again at bloomingdales and every one should do the same!
The complaint has been investigated and resolved to the customer’s satisfaction.
Oh man... Can I be your friend, too? ;-)
Seriously, Bloomies should know better than to try and sneak that type of thing buy the customer. I don't know what has happened to business ethics, but it is going to be the end of lots of stores if unethical business practices continue.
I hope you got your money back. That's a shame!
customer service
I have regularly ordered from Bloomingdale's for years. I have never had to deal with their customer service department until now though. I need to return a Christmas gift that I bought for my husband that doesn't fit. I have spent several days going back and forth with Customer Service on how to get a replacement Merchandise Return form. Now they are telling me they will email me one, but it will take 10 days. (At Nordstrom you can print one online immediately for any of your orders).
BTW - Bloomindale's address for returning merchandise is: RETURNS DEPT, CHESHIRE WAREHOUSE, 475 KNOTTER DRIVE, CHESHIRE CT 06410
An update to my prior Bloomindale's post. After sending seven emails to customer service and making two phone calls, I still hadn't received a return label. Finally I just returned my order to their corporate headquarters with a copy of all the emails I had sent them. About a week later I finally received a return label. Too little, too late.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have exactly the same experience. I was trying to get a return form. I sent 5 emails without any response. Then I call their support number, no any luck. 10 days past, I don't know if there are any way to get the form for refund. I'm not in USA, so no chance to return to the shop.
the worst customer service staff - no accountability
Shame Shame Shame on the senior management of Bloomingdale's Customer Service. You are not in touch with the operations. The reps lie, put you on hold for excessive periods of time, hang up and just leave you on hold for ever. You cannot esculate to a manager and you are left dealing with rude, untrained, uncooperative customer reps.
The delivery process is horrible! The whole process is terrible every step of the way. If you order from Bloomingdale vs. Macy's they are not even aware.
Just horrible - order from another company. Poor Bloomingdales have let the poorly training rude people impact their reputation and service. Congrat to the executive who falsely pride themselves on running the company! Learn to do the right thing and set the tone and correct expectations. Your people reflect your poor managment.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had no idea Bloomingdale's customer service team and store employees were so unprofessional & poorly trained. I wish I had read the reviews first...I would have thought twice about placing an order with this company. This placed is nothing more than an over priced Walmart when it comes to customer service and the type of quality workers they hire. They cannot even tell me if my item shipped already or not...first..it's yes it shipped on Monday, when I ask for a tracking #, oh it didn't ship, then they tell me someone will give me a call with the tracking info...it's still waiting. I call customer service this morning only to be treated rudely...then I asked to take the survey and she would not transfer me bc "it wasn't her fault" . This place is a JOKE. out of all of the stores that have been closed down..I am SHOCKED they are still standing. Take your business to Saks!
I ordered on-line from Ireland. The service I received was excellent. Particular thanks to Glenn H - Pack ID: CHS O672.
I ordered, on line, an expensive Eileen Fisher top during the Friends and Family sale. When the item arrived an Eileen Fisher tag on the item indicated that the selling price was $298.00. A second tag said that this was 100% exclusive to Bloomingdales. When the bill arrived for the merchandise it showed a before tax charge of $253.00 which was much less than the 25% reduction of the Friends and Family sale. I followed up with a phone call to Bloomingdales but was told that the cost was $339. I asked to understand why the online price would be so much more than the store price. After investigating the person I spoke to assured me that the price was always $339.00. How can a $298.00 top from Eileen Fisher made exclusively for Bloomingdales jump in price to $339.00, a 14% increase. I have to assume that Bloomingdales increases prices on items before a sale, and therefore, in my world, this minimizes any sale and makes me as a buyer suspicious of what Bloomingdale claims a sale is. When I asked to speak to the supervisors manager I was told that except for writing this on line I couldn't have any access to his manager. Marilyn
I applied the bloomingdale credit card at the store. The sales associate just ask my ssn and she applied the bloomingdale credit card without even letting me know about it.
After one month, I still did not receive the card. So I called the customer service. They said they will resend me a new card and they also ask my check number to pay the balance.
One month later, I still did not receive the credit card and I found that my balance is still there. So it seems that they customer service did not do anything about it. I am so disappointed with their customer service .
I have now CLOSED my account with Bloomingdales that I had for over 20 years as I have NEVER had to deal with such incompetence in customer service in ANY company. I recently moved and had called to update my address with them. I was then in the store, about a month later to make a purchase and my credit card was denied due to a security verification. I made the verification. I then called them afterwards to complain about my card being denied in front of other customers, when I had called and given my new address previously. They said that they would correct this and even sent me a $25 gift certificate as an apology. Well, tried to make a purchase on line tonight, and my card was DENIED AGAIN. Spent over 35 minutes on the phone with their supposed CUSTOMER SERVICE (what a joke). Got transferred to 3 people and had to repeat myself each time. Finally just decided to CLOSE the account. They are the WORST!
I bought 2 pairs of shoes back in march and used the loyalist membership card and was to receive $175 gift card called customer service 3 times and was told each time that it must have gotten lost in the mail. If i was rich it probably wouldn't bother me but since I'm not I would like to receive my gift card I was promised.
I bought some egift cards online too. And they don't even take it online. They blocked my address and I would never place orders online or by phone again. What the manager told me" Cause You used too many giftcards. " and they refuse to issue an plastic gift card to me then ask me to shop in store. Here is no Bloomingdale's at all. They even ask me to sell the cards back to raise.com. Why would I loose money because they wouldn't take my cards? What is it matter how many gift cards per customer use? If you sell out gift cards, you should accept them, otherwise it is a fraud! This is not over yet, I am still trying to contact raise.com to deal with it. And someone need to pay for this, but not me.
I agree Bloomingdale's is the worst store I have ever shopped in. I bought E Gift cards online and tried to use them in the store but when I got there they wanted me to change them to hard gift cards so they could swipe it through the system. Their customer service changed over all the gift cards to hard cards after a huge hassle which I am not going to even mention. They then sold the bag I had on hold which I was going to use the gift cards for, then I get home and found out that the gift cards had a hold on them anyhow. I call customer service and they are the most horrible CSR reps I have ever dealt with. They wont contact the store and they wont remove the hold, then I go back to the store and they wont do anything because the customer service department will not communicate with the physical stores. Basically I got insulted and robbed of over $1000 thanks to their poor service, This in turn made the holidays that much harder. I got tired of calling and getting placed on hold for hours then hung up on. At this point my lawyer will handle it but really though how is this place still in business! And the Manager there at the White Plains store was not willing to look into my issue, I mean what is the purpose of the manager anyhow? The business plan there is to argue and place the blame elsewhere.
I experirnced many of the same issues described in other complaints. Slow delivery process, terrible VRU menu and long hold times for poor customer service. I do not plan to shop at Bloomies in the future.
I was issued a Bloomingdale credit card 6/8/13 and returned 6/27/13 to pay toward my account ($692.69 #588). I was going to purchase a e-gift card but was informed it had to be done on-line. It was a wedding gift for furniture. It was nostalgic because my first bedroom suite was from Bloomingdale.
When I tired to make the purchase I was told there wasn't enough in the account because it takes 6 days to clear the check. I was informed that I could have use cash to immediately post it. They said since it was he same day I could void the check which I have a pay cash ($500) which I did.
I tried to make the purchase again and they (customer service) told me since it was a new account i couldn't purchase a gift card. I found that strange. He even said gift card could only be purchase from the store. He said he spoke to the supervisor and he authorized the purchase.
I attempted to make the purchase again but it didn't go through. I contacted customer service again and they put me on with a person to verify my ID with serveral questions. The problem was after waiting over 40 minutes her accent was so bad with a poor connection you really couldn't understand. But the real problem was one question provided by public records dealt with one a my patient which a informed her which would have been a HIPPA violation. She informed me that my card would be froze. I requested to speak to her superior to further assist me. I explained every thing to her and she stated she could not provide further assistance which started to frustrate me. she than hung up on me because she said there was nothing more to say or do. She was as rude as I was frustrated.
I make the same call to another customer service person and describe what is going on. She connects me to a supervisor who reads the notes. She puts me on hold comes back and tries to re issue the verification questions, but she asked some to me. She says now they have to verify my phone by calling CPD at [protected]. I do and they respond and they call me. They informed I had been verified and that in 24 hours I could make the purchase.
Affter 24 hours i failed in purchasing the gift card. I called CPD [protected] to find out what happened. I can't describe the depth of rudeness, but during the call another representative called to verify me and my purchase so I again thought every thing was addressed. Sunday I was not contacted was I checked the status of the order which was again not addressed. I made another call to CPD to find out what happened. Her name was Ms. Santiago. was pleasant person who review the notes asked me questions and same everything was in order and would personally walk the purchase through herself. She said even though it takes 24 hours it would take 2 hours. After 4 hours i again check the status of this order. It was unchanged. You could say it was a real challenge to ones patience. I made the mistake of call again to find out what happened. This person to say the least would not be someone excelling in people skills. I decided to the virtual e-gift to rest and do the the customer service person suggested and get it at the store. i found out my account was now blacked with nearly a zero balance. The salesperson it the store couldn't believe what I was going through, Not only inconsistency but rudeness. It's awful, disgraceful and insulting. This is me first complaint letter and I feel very strong about it. I'm a doctor and excellence is important to me. My bedroom furniture purchased in 1980 was a quality purchase which I wanted to share with newly weds. I guess quality and service takes on a new meaning today.
customer service attitude
I have never in my entire life (I am 60 years old) been so rudely treated as I have with Bloomingdale's customer service. This summer I returned a dress that I had purchased in CA and for some reason the dress was lost for several months. I had also purchased a pair of heels for our son's wedding. Before the dress was finally found I was given threatening calls by Bloomingdale's customer service no matter how hard I tried to explain the situation. These threatening calls were coming to me weekly saying I needed to pay up.in the meantime, I had agreed to pay for the shoes but not before the bill was due. customer service was making me pay for the shoes before the due date which I refused b/c they had yet to find the dress that I returned. Through I don't know how may phone calls I got nowhere and in the meantime because of being so upset and having so many notes on my desk as to how incorigible this company had been, the payment arrived a few days late. Now they are telling me I owe them $60+ in late fees. I have only in the past 15 years purchased these 2 items from Bloomingdales and that will be the last they see of my money. And honestly, in this time of a recession when many companies are reaching out to help their customers this is an outrage and disgrace.
The complaint has been investigated and resolved to the customer’s satisfaction.
credit card (involuntary closing)
To: Whom It May Concern,
I was a loyal Bloomingdale's and Macy’s customer that without a doubt paid my monthly bills in a timely manner without hesitation for my Bloomingdale’s and Macy’s accounts. But unbeknownst to me I recently noticed my accounts for both stores had been closed. I inquired as to the reason and was told they were closed due to excessive returns. I was also told I had been given several chances to explain, but according to the (3) individuals I spoke to, I had not responded. This is the first untrue statement. I spoke to numerous individuals over the phone and I responded via email about my return habits. The next thing I was told, and I wasn't told this until I got to the store today, is that I will not be allowed to return any more merchandise on this account. Therefore, items that are too small, too big, or just not the right size or color cannot be returned. I will have to leave them on my account and continue to pay my bill like the valued, loyal customer I've been for the last 3 or 4 years. I would like to know how this could possibly make sense to any honest hard working American today. I am treated like a loyal, valued customer while paying my balance off, but when I attempting to return any item that is not worn, or damaged I am treated like a local criminal. I started off by asking myself why would a store I have spent more money in than I have returned merchandise cancel my account without any regards to me. I mean just as a valued customer, which is what I am being told I am each and every time I provide my credit card number to customer service electronic voice for assistance. Which is quite the opposite of the (2) individuals from your credit department I spoke to on the phone today in the customer service department (September 20th – around 4:30), they were really rude and nasty towards me and that’s putting it mildly. In fact, when I asked the man (credit department) what am I suppose to do with the items I just received from UPS that did not work for me and made a special trip to the store to return today, his reply was, he did not care what I did with the items. I know I deserve more respect than that, no matter what the circumstances are behind Bloomingdale’s actions. And I was totally appalled to say the least by his and his supervisor’s behavior. The treatment I received from this credit department agent along with his supervisor belittled me and made me feel as though I am being singled out and targeted for something more than the fact that I have made numerous merchandise returns to your store. I was told by numerous sales people in Bloomingdale’s that customers return on a daily bases and no one ever question these customers. I was also informed that these large returns are usually made by Bloomingdale’s customers that are middle aged, white females. But me being a Black Female that returns merchandise that has never been worn, merchandise that is never damaged, merchandise that has the tags still on them and ready for reselling, that only have one thing that doesn’t fit the Bloomingdale’s image - I’m Black, cannot make returns without being chastised. I come into Bloomingdale’s to do legitimate transactions and I’m being scrutinized for making returns. I feel I have been treated unjustly and I will not stop unveiling my concerns until someone addresses this matter further.
Policy for in store returns: (copied and pasted from Bloomingdales.com online site)
New In-Store Returns Policy: Online purchases can be returned at any Bloomingdale's store. Please take unused item(s) with price ticket(s), and invoice/receipt, to a register in the appropriate department. In-store exchanges are subject to store's availability. Your account will be credited immediately when making an in-store return.
***No where in this return policy (which I copied from the Bloomingdales.com site do I see stipulations on returns pertaining to frequency of returns, amount of returns, monetary value of returns, or race of the customer. I’ve actually gone through the entire Bloomingdales.com site to see if there is something I could be missing; something I could have possibly overlooked explaining to me the circumstances upon which I am being punished for normal online customer transactions.
Bloomingdales contract agreement: (copied and pasted from Bloomingdales.com online site)
1. Terms and conditions
2. Site content
3. Related copyrights and trademarks
4. Disclaimers
5. Your submissions
As a user of this web site, you agree that your access to and use of this web site are subject to the terms and conditions set forth in this legal notice and all applicable laws, and that any such access or use is undertaken at your own risk. These terms and conditions are further subject to change at any time without prior notice. Any such changes will be reflected in this Legal Information area of the Bloomingdale's web site. By making a purchase from bloomingdales.com, you understand and agree that bloomingdales.com may share information about you and your transaction with other companies for the purpose of processing your transaction, including fraud prevention, vendor direct shipping and credit card authorization.
All content, graphics, code and software used on or incorporated into this web site, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Bloomingdale's, and all rights thereto are specifically reserved. Permission is granted to electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to the placement of an order or shopping with Bloomingdale's. Any other use of this web site or content or information contained in this web site is strictly prohibited, unless the written permission of Bloomingdale's first is obtained.
bloomingdales.com and Bloomingdale's, as well as page headers, custom graphics, buttons, images and other content on this web site, are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by Bloomingdale's or Macy's, Inc. Other trademarks, product names and company names or logos used on this web site are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this web site is strictly prohibited.
This web site may contain typographical errors or inaccuracies and may not be complete or current. Bloomingdale's therefore reserves the right to correct any errors, inaccuracies, or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies, or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.
This web site, and any information or content on this web site, are provided "as is" with all faults. Bloomingdale's makes no representations or warranties of any kind, whether express or implied, with respect to this web site or content or information available on or through this website. Except as otherwise provided under applicable laws, neither Bloomingdale's nor its affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of this web site or any other web site linked to this web site. This limitation of liability applies to direct, indirect, sequential, special, punitive, or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if Bloomingdale's is notified in advance of the potential for any such damages.
Bloomingdale’s.com and Bloomingdale’s, as well as page headers, custom graphics, buttons, images and other content on this Web site, are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by Macy's, Inc. or subsidiaries or affiliates of Macy's, Inc. Other trademarks, product names and company names or logos used on this Web site are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this Web site is strictly prohibited.
Bloomingdale's does not make any representations or warranties about any web site you may access through this web site. Any such web site is independent from Bloomingdale's, and Bloomingdale's has no control over, or responsibility with respect to, the information provided or activities undertaken by any such web site. A link between bloomingdales.com and another web site further does not mean that Bloomingdale's endorses that web site. You need to make your own independent decisions regarding your interactions or communications with any other web site.
Bloomingdale's does not want to receive confidential, proprietary, or trade secret information through this web site (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas, or comments sent to bloomingdales.com will be deemed non-confidential, and, by submitting any such information, you are granting Bloomingdale's an irrevocable and unrestricted license to use, modify, reproduce, transmit, display, and distribute such materials, information, suggestions, ideas, or comments for any purpose whatsoever. Please know, however, that we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so. If you have any questions concerning an email submission, please contact us.
For more information on Bloomingdale's customer service, please call [protected].
***No where is it listed in Bloomingdale's contract that an account is subject to be closed based on Bloomingdales illegal discretion.
Kelly Brown
The complaint has been investigated and resolved to the customer’s satisfaction.
hi kelly,
i have the same exact problem! i walked into a bloomingdales today to do a return and they said they would be happy to help me if i want to buy anything but they cannot take anymore returns. i also pay my bills in full every month and have never been late. i am asian and i am looking for an attorney to take a look at this. i told the manager that there are no signs or notices about returns at the store or online. i know i am being singled out because i have sat around to watch the salespeople do returns for other customers and it is not the same procedures that they impose on me.
credit card
I am infuriated with Bloomingdales. My family has been customers with the company from the early 1980's
I was not sent a bill and they sent the debt to a collections agency. When I confronted them with this issue and when they looked up my information on the computer they realized that they lost the best customer, i have in all my years always paid the bill in full. Im angry because their was no phone call, or email. Just directly to the collections. Lets not forget that I also have perfect credit. and this situation could have hurt me tremendously. not even an apology!
bloomingdales is a shameful company that really went straight to the gutter!
The complaint has been investigated and resolved to the customer’s satisfaction.
poor customer service
Went to Bloomingdale's MAC Boutique to purchase cosmetics at Lenox Mall. I was already being helped by one consultant. Another consultant insisted on helping me instead. Everything was fine until I purchased my cosmetics. Some of the powder was on my hands; consultant offered me a tissue, but when I asked if she could throw it away for me, she pointed me to a receptacle instead. The tissue hadn't touched my face or lips. It wasn't unsanitary. I supposed customer service ends the second they receive the money because her attitude was dismissive after the sale. It soured an otherwise pleasant experience. I'll take my hard-earned money to other businesses who realize I have options and it's a priviledge to receive my funds, not a right. Send a message - take your hard-earned money elsewhere, too.
The complaint has been investigated and resolved to the customer’s satisfaction.
I want to give them business and can't reach anybody, what would happen if I want to escalate an issue?
Best way to loose your business and file for bankruptcy soon.
The lady put wrong loyalist and reward went to someone. Even worse main reason of complaint another lady tried to adjust the watch link & was doing opposite and hammering very hard she scratched the watch. When i told her she had an attitude and took to nearby watch store where guy confirmed she did wrong. I need compensation for this and scratch.
Bloomingdales cancelled my orders twice in a row. They stated that it was due to credit card denied. I have been and is still using the same credit card for online shopping and encountered no issue. Customer service was not helpful as they only copy and paste without directly helping fixing the issue. It was a waste of time.
I don't understand why every time I place an order goes through then after a day order gets cancelled. This is the third time it happened.
Ordered Beats wireless earbuds twice and it was used and dirty with someone's ear wax and dead skin on the buds (disgusting). Got the credit back and ordered Bang Olufsen E6 wireless earbuds and same result came in the box but this time even worth. Not only it was USED but it was also a lower grade model (E5) in the E6 box. This company is done!
Was visiting this morning your store in Aventura, I wanted to change a size that I had bought online, the person who took care of me, first of all, I did not say hello, and flatly told me that there were no more sizes for me to change my top. and I will be online if there are sizes.
MAC tries to provide a safe environment for customers and their staff alike. So don't take it personal that the artist did not take your tissue from you. His or her focus is not to offend you, but to protect other customers and themselves. Let me state this before I say it, this is NOT geared towards you...less than 50% of people was their hands after using the restroom. Almost 80% of people one comes into contact with has fecal matter on their hands. In an 8 hours day, at any average MAC location, an artist will come into contact with 100 people. Now, do the math...do you want to touch all those peoples' tissues? I don't think so.
Ohhhh let me just say first and foremost I totally agree with you. My name is Mrs Bithersworth and I had a verrryyyyy similar experience down at the Nordstroms department, excavation, storehouse, botique, extrordinare. I had eaten at a most unpleasant mexican eatery and was experiencing the most explosive poopsies and the bathroom attendant refused to wipe my sore bottom even though I pleaded for the better part of a half hour. On top of it all, I had already purchased an entire tube of lipstick at said department, excavation, exploratory, botique, extrordinare. I made it known to the manager that I could spend my husbands hard earned money some place where they WOULD wipe my sore bottom, then stomped out loudly, expressing my discontent to anyone who would listen. It's nice to know I am not alone, thank you and goodbye fellow Bittersworth.
Well, I don't know that you should blame the whole business for this one employee's actions. What was her name? Maybe she had a bad day or she could just be scaly like that. Maybe you should talk to a manager at the Bloomingdales you went to and explain how the company would benefit not to employ her.
I believe that she is employed by Blomingdales . . not MAC, but I'm not sure on that.
Overview of Bloomingdale's complaint handling
-
Bloomingdale's Contacts
-
Bloomingdale's phone numbers+1 (800) 777-0000+1 (800) 777-0000Click up if you have successfully reached Bloomingdale's by calling +1 (800) 777-0000 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (800) 777-0000 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (800) 777-0000 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (800) 777-0000 phone numberCustomer Service+1 (212) 705-2000+1 (212) 705-2000Click up if you have successfully reached Bloomingdale's by calling +1 (212) 705-2000 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (212) 705-2000 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (212) 705-2000 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (212) 705-2000 phone numberHead Office+1 (570) 710-9978+1 (570) 710-9978Click up if you have successfully reached Bloomingdale's by calling +1 (570) 710-9978 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (570) 710-9978 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (570) 710-9978 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (570) 710-9978 phone numberRealtor+1 (310) 772-2129+1 (310) 772-2129Click up if you have successfully reached Bloomingdale's by calling +1 (310) 772-2129 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (310) 772-2129 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (310) 772-2129 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (310) 772-2129 phone number+1 (917) 226-0682+1 (917) 226-0682Click up if you have successfully reached Bloomingdale's by calling +1 (917) 226-0682 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (917) 226-0682 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (917) 226-0682 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (917) 226-0682 phone numberManager+1 (914) 684-6363+1 (914) 684-6363Click up if you have successfully reached Bloomingdale's by calling +1 (914) 684-6363 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (914) 684-6363 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (914) 684-6363 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (914) 684-6363 phone numberRegistry Consultant+1 (212) 705-3911+1 (212) 705-3911Click up if you have successfully reached Bloomingdale's by calling +1 (212) 705-3911 phone number 0 0 users reported that they have successfully reached Bloomingdale's by calling +1 (212) 705-3911 phone number Click down if you have unsuccessfully reached Bloomingdale's by calling +1 (212) 705-3911 phone number 0 0 users reported that they have UNsuccessfully reached Bloomingdale's by calling +1 (212) 705-3911 phone numberManager Of National Media Relations
-
Bloomingdale's emailscustomerservice@bloomingdales.com100%Confidence score: 100%Supporteastern@bloomingdales.com100%Confidence score: 100%central@bloomingdales.com100%Confidence score: 100%pacific@bloomingdales.com100%Confidence score: 100%
-
Bloomingdale's address919 Third Avenue, 11th Floor, New York, New York, 10022, United States
-
Bloomingdale's social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Bloomingdale's contacts
Most discussed Bloomingdale's complaints
Dress was not delivered to me.Recent comments about Bloomingdale's company
Dress was not delivered to me.
Babyeze Ltd
1 review
Asda Stores
288 reviews
Alshaya Group
33 reviews
Kmart
711 reviews
Xcala
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.