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BeautifulHalo / lights

1 Guangdong, China

I Purchased some lights on line from BeautifulHalo, when they arrived they were dented & scratched .The company won't provide a full refund or replace the goods with undamaged ones. I placed a complaint with Pay Pal and they won't refund my money because when i sent the goods back to BeautifulHalo, at PayPals request, they won't collect the goods from customs because they claim that they will have to pay customs which is not true as no customs are payable on returned goods to China. Australia post has confirmed this but i cant provide a tracking number confirming that the goods have been delivered so PayPal wont refund me . These people are crooks and thieves beware don't deal with them. Worst company ever!
Don't place any faith in Pay Pal either as they are a real let down .

Dec 27, 2018

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