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Beats By Dre / I have two different headphones by beats. neither one works. cord and cordless

1 Bear, DE, United States

I received these headphones as gifts from my family because I like to workout. I am a 53yr old woman. I take very good care of all of my Apple products, but the cordless one, just work deliver in sound through the earpieces any more.
The cordless one ... one of the earpieces became completely detached...
It's soooo frustrating. I enjoy working out, so my family bought what they thought was the best product and what a joke.
For me a resolution would be a full replacement of each with an explanation as to why this product costs so much, but delivers so little.

Sep 11, 2018

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