Bath and Body Works / false advertising
Placed order on Bath & Body Words website on 11/10/08. I ordered a Black Shave Gel. It was advertised that with any purchase you would receive a free full size after shave. I never received it. Forgot about it until I was on the website again to use a two-day free shipping code that I received on an e-mail that same day. Well, the free shipping code was expired.
I e-mailed Bath & Body Works about not receiving the free after shave and about the expired free shipping code. They answered that they were out of the free after shave, even though the offer had still been on there website as of 11/26. Nothing about the expired free shipping code. They offered me $10.00 off on my next order, which I ALREADY had and had tried to use with the free shipping code (and was expired on the same day offered.) This is just baiting and more baiting to get you to spend more money. They haven't answered my last e-mail in which I explained I didn't want to pay more shipping or spend $60.00 more to not pay shipping when I can't trust them to follow through on their "offers" (more like scams).
Nikki Adkins's Response, Dec 10, 2017
Not receiving my orders correctly want i ordered and being over charged and not receiving my online offers, i want ny refund now!!
Nikki Adkins's Response, Dec 11, 2017
Now I'm being charged fir another shipment that i did not order nor have received.
Cynthia Garciiia's Response, Oct 15, 2018
She has No personality doesn't smile nor acknowledge customers.she was very rude when I was just trying to make a payment.I approached her with a good morning Monica an smile at her she totally ignored me.you really need to talk to her about customers service skills
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