Barons Volkswagen Group5 days later and still no results

My car overheated on the N1 on Monday morning.I had my car at Barons Culemborg at 8:30am.I was told the radiator fan broke, they would need to order the part.I gave the go ahead.My part arrived on Wednesday, and is still standing there.No one has worked on my car, contacted my insurance or returned my calls.I called this morning at 8am, Clinton was once again not available.I am also still waiting for him to return my call.I called Motorite this morning as well, and to date no claim was received from Clinton. I am disgusted with the service I have received.I can not believe a company like Barons would tolerate this kind of service to a customer.I am still without a car and without any answers!


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