Banfield / terrible service
I started taking my dog to Banfield in March, she had severely swollen paws and her ear canals were nearly swollen shut. The immediately started her on Prednisone (must be their favorite drug) They never told me of the hazards of using this drug on my dog. Even vaccinating her while taking it HUGE NO NO since it effects their immune system.
My dog was never fully diagnosed by them. They began to just prescribe anything and everything for her bleeding me dry financially with no relief to my dog! When I started questioning them about their care and the way they were treating my dog is when it came to this... About 4 wks ago I get a phone call saying I can give her some over the counter pain medicine to help relieve her some.
So I called back last week to ask what it was. (since the first phone call they added a 'morphine' type drug to her prescription list which I refused to fill). So when I called back they said there wasn't any over the counter meds I could give her but I could come in and fill the prescription. I told them it seemed funny 3 wks ago the dog in the same condition taking the same meds could take something but now that this prescription was in there she can't???
Well a few days later they called to give me some of her test results and said they were paying off her wellness plan and discharging her as a patient because I was irate on the phone and hung up on the Vet.
I was not irate on the phone I was irritated yes but never yelled or raised my voice. The Vet actually hung up on me, not vice versa!
They just want your money they don't care about your animal. Nor are they treating in a correct manor to get results.
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