I am a past employee of Banfield, the Pet hospital located in Tukwila. This location is ran by Kris Ann Fazio DVM, who I feel is one of the most incompetent, uncaring persons ever to become a Vet. It is hard to imagine how or why she became a vet, as she only cares about how much money she can squeeze out of the trusting client that comes into the hospital. Pets are certainly not treated like family, even though some of the team members try to provide care but are generally not allowed to do much for their comfort or care. The sick and well pets are all held in a crowded, noisy, and often unclean "back room" of the hospital . Whether they need it or not, pets are subjected to numerous lab tests and these are being performed by undertained and unlicensed pet nurses. Many of these pet nurses have no training in pet care of any kind, and no medical training. Team members are well aware that it is not the well being of the pet that is the focus, but rather or not the client can pay for the services. Dr Fazio has many rules and protocols designed to collect more money from the client, and team members are punished harshly for not following these rules. The huge number of complaints fall on deaf ears as the Corporate office only hears what Dr Fazio tells them and clients are ignored. Dr Fazio will not even talk to the clients instead making team members take the abuse from very angry clients. Do NOT go to this hospital!!! Pets are treated like crap here and people are too!!!