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CB Apparel Banana Republic 29300 Highway 290 Ste 125, Cypress, TX, 77433, US
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Banana Republic
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Banana Republic company logo

Banana Republic

29300 Highway 290 Ste 125, Cypress, TX, 77433, US
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Banana Republic - very rude & disrespectful employees.

I was at a Banana Republic Factory Outlet Store in Cyress, Texas today and had the worst shopping experience in my whole life. The store was a mess, and the Employees were very rude and disrespectful. When I was checking out, the Cashier treated me horribly. Not only she gave me dirty looks, but she spoke to me in a very disrespectful manner. She made me feel like I did something wrong and stupid. So, I went and complained to the Store Manager. She apologized.The Store Manager went directly to the Cashier and spoke to her, but I felt like they were talking about me in a disrespectful way. After they spoke, the Cashier gave me a look like she wanted to kill me. I didn't do anything wrong. I was just trying to buy Clothes from them. As I was getting ready to leave, most of the Cashiers were giving me dirty looks. I felt very humiliated and discriminated. I've been shopping all day at the Oulet Stores; such as, Armani, Coach, Ann Taylor, and Fifth Avenue. All of the other Stores Employees were very friendly, professional, helpful, and made me feel welcome. I will never shop at any Banana Republic again. This experience will keep me away from their Stores for the rest of my life. I feel that the Employees negative attitude comes from lack of training by upper Management. I will spread the word to all of my Friends, Family, and Clients about my shopping experience at Banana Republic today.

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