Bag Borrow or Steal / nightmare!
Purchased a bag from Bag Borrow or Steal website and paid some extra for one day delivery. I waited and waited and nothing arrived, so I contacted customer service and asked what was going on and they said that my order was cancelled. When I asked the reason they replied something that made absolutely no sense. They just said that the information I gave them was not complete so they could not deliver my bag. What? I can't understand why did not they call me! They had my number and the never bothered to call and tell me! Terrible!
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