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Contacts Direct
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Contacts Direct

www.contactsdirect.com

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Contacts Direct Fraudulently charged me $52.99 and saved my card info without my permission or knowledge

I ordered contacts in Feb./2025. Never saved my payment information on their site. Five months later in July they fraudulently charged my card $52.99. I had not placed any order, which they confirmed by email. I disputed it with my bank and they had to cancel my card. I now have to wait 7-10 days for my new debit card. I discussed this with them by email...

Contacts Direct - Fraudulently charged me $52.99 and saved my card info without my permission or knowledge - Photo 1
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Contacts Direct Reviews and Complaints

How responsive is Contacts Direct's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Contacts Direct’s rated by customers?

Contacts Direct’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with purchases.

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Overview of Contacts Direct complaint handling

Contacts Direct reviews first appeared on Complaints Board on Jul 4, 2025. The latest review Fraudulently charged me $52.99 and saved my card info without my permission or knowledge was posted on Jul 4, 2025. Contacts Direct has an average consumer rating of 1 stars from 1 reviews. Contacts Direct has resolved 0 complaints.
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  2. Contacts Direct phone numbers
    +1 (844) 553-6737
    Click up if you have successfully reached Contacts Direct by calling +1 (844) 553-6737 phone number 0 0 users reported that they have successfully reached Contacts Direct by calling +1 (844) 553-6737 phone number Click down if you have unsuccessfully reached Contacts Direct by calling +1 (844) 553-6737 phone number 0 0 users reported that they have UNsuccessfully reached Contacts Direct by calling +1 (844) 553-6737 phone number
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  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 13, 2025
Contacts Direct Category
Contacts Direct is ranked 364 among 1440 companies in the Online Shopping category
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