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Babies R Us / Baby ProduCts

1 Coquitlam, British Columbia, Canada Review updated:

I was given a Papasan Butterfly swing that was quite expensive as a baby production to use in my household, the swing never worked on slow speed, only fast.. Imagine a new born baby swining at mock ten speed... not the best, might i add. So i brought the swing back, was given a new one after a long complaint made in person, and a bit of a headache as it was a gift and i had no reciept... Brought it home and didnt set it up for a month as i didnt feel like i needed it yet.. When i set it up with my mother in-law, it seems to work for around a month, then slow speed stopped working and the butterfly lights stopped working as well... they make a LOUD clicking noise like something is stuck, click, CLICK CLICK.. is all you can hear, i have sence tryed to have a manageer call me back, no calls were giving after hours to try to get through to their phone line, since its always ringning busy... today i finally was told that because its not showing up on my registry and i have no reciept that i am pretty much out of luck, i am not please as my child is 5 months, id propable only use it for a few more months and the thing cost over 200. dollars... I just assume to shop for used stuff online now as the quality verus expsence if propable comaprable and more pleasing, uGGHh

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  • Al
      26th of Nov, 2008
    0 Votes

    The company was nice enough to return it once for you. Sounds pretty good too me seeing as you didn't have a receipt. Now your child is 5months so you have probably had this product well past the 90days, so now your complaining that they won't do you any more favors? Call the manufacter, or you shoul dhave purchased their BPP which I have done for every product it covers.

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