AutoZone / refuse service/return

Santa Ana, CA, United States Review updated:
Contact information:

on Thursday September 21 at approximately 9:50pm, the manager named Raffy was very rude and short-tempered with me had no patience and insisted that I was telling him how to do his job being extremely and unnecessarily defensive even going as far as to accuse me of having some stolen merchandise or a fake receipt of some sort refused to help and service my return even though my receipt is 100% legit and I paid cash have never stolen from AutoZone and the tools in package never opened he immediately got defensive telling me I was telling him how to do his job when I was simply trying to point out that the item was on the receipt and it had a description clearly I begged him and he said no because I was being rude this is the worst experience I've ever had in AutoZone or any other retail store with any manager let alone employee clearly he was in the wrong and I feel very unjustly treated in fact he made me never want to shop at that AutoZone again

Sep 22, 2017
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  •   Sep 22, 2017

    take it to another autrozone and return it your complaint is so hard to read because you use run on sentences and do not use proper capitalization and punctuation please learn to type correctly

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