AutoZone reviews and complaints 1
View all 463 complaintsAutoZone - Refused service so employees could leave early
I live out of town and my car broke down in K C Mo I went to the Auto Zone on Truman Road they were out of prt sent me to to 3435 Independence Avenue arrived at 8:40 all employs we're ready to walk out they said all the cash registers are broke down and refused to help me this was Friday 03/25/2022 I had to get a hotel until the next day I missed a day's work all so the employees could go home early or bar hopping it was Friday and they thought it was Friday I'll stick with O'Reilly's next time
Desired outcome: I don't really know hire better employees I lost alot because of they're actions
My first review is a complaint and my second is a compliment.
1st: concerns store at 4049 S.5600 W, WEST VALLEY CITY UT 84120. I went looking for a part that was said to be in stock (according to the internet), but wasn't. I was assisted by a black male employee working alone because the two white employees went to lunch at the same time. I don't know if this is an expression of prejudice or discrimination or is a means by which the black employee is being tested for his ability to work alone.
2nd: Not finding the part at the first store, the one at 1899 W 5400 S, Taylorsville, UT 84129. The manager and his associated were marvelous to work with. I compliment both of them. Today's date is 6/30/2022, time at stores was between 12:30 to 1:30 PM.