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Autopage / Unable to de-activate sms roaming

1 United States
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My dad returned to SA on sat 19 September when he then tried to deactivate his sms roaming. The roaming is still active and i have made many calls to autopage but all they do is say its an MTN things and make another request to get it turned off by then. They don't look at the fact that this has been tried by each service consultant before that and its still not working. We cant go to MTN directly as they say autopage is our provider so we are stuck with a phone that cant makereceive calls. They also tried to blame the problem on the sim card and phone, the sim card is working for smss how can it be broken for calls. The sim had also been tried in other phones and guess what you cant make calls. 5 or more days to turn of a simple feature that normally takes seconds.

Xr

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