Asurion / directv warranty

Crandall, Indiana, United States
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The warranty that I bought through directv was completely useless. At the time I did not know that directv would not be fixing my tv in their own, but they would be outsourcing it to Asurion. I spoke to 6 different people with directv that said "yes, this is covered and will be fixed" everyone with Asurion refused to fix the issue. They need to make sure the people selling their service warranties know their rules, because this is obviously not the case. Horrible customer service and zero desire to make things right for the customer. I will NEVER deal with these people again.

Jun 23, 2017

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