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Assurance Wireless / cell phone

1 2545 lee st. s.e. salem oregon 97301, salem, AL, United States Review updated:

over a month ago i paid 25$ for a replacement phone when i called to activate it i was told it had a virus and they over nighted a new one it worked less than a day i callled and talked to tech support who said that phone to was defective and yet another phones suppose to be sent after a week i called cuz i didnt get the phone they tell me it was mailed to the wrong address . cant understand that beings its the exact same address so now here i sit for over a month u got my money and i got no phone, .. i want what i paid for and its allready been a ridicilous amount of time . why cant it just be overnight delivered like the last one? ??? im sick of calling customer services waiting for what seems like ever to finally get a live person and still get no results!! if this cannot be resolved by 12-17-18 i want my money refunded . thank you carla davis

Dec 14, 2018
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  • Nc
      16th of Feb, 2019

    Hey same thing here I got a replacement phone and it died so I go another one and now this one is not working the power button flshing green and red and won't turn on, so I'm without a phone again return the first one I got that died so I see I'm not the only one having issues with their phones. Something is wrong with these phones this is second one to have problems. It is there UL40 phone. Two now defective phones

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