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Anti-Virus 360 Software or supportsignsupportsecuritysolutions.com / PAID 79.90 FOR ANTI-VIRUS 360 SOFTWARE. NEVER RECEIVED. #'s were fake

1 Zephyrhills, FL, United States Review updated:

02/19/09 I was on my computer. Went online briefly. Logged off of E-mail. Closed out. Had to go on quick Errand. 5 minutes to 10 minutes at the most. Came back got back to computer. And found 16 viruses worms,
whatever names were given. Freaking out. I see 360 software flashing at me constantly. Saying mine has expired or didn't have certain protection that I should have had in which viruses were caused. I NEED TO PURCHASE NOW ANTIVIRUS 360 SOFTWARE IN ORDER FOR MY COMPUTER NOT TO CRASH. SO I DID.
I DID NOT WANT MY COMPUTER TO BREAK. TOO MUCH STUFF I NEED FOR THAT TO HAPPEN. I PAID WITH A CREDIT CARD, I HAD NO CASH. THE ONLY CONFIRMATION I GOT BACK WAS ONE TIME ONLY PURCHASE. THANKING ME FOR THE PURCHASE. ACTIVATION INFORMATION WITH MY E-MAIL FOR REGISTRATION AND REGISTRATION KEY TO ENTER INTO 360 ANTIVIRUS. ON THAT SITE THAT I CANT FIND. IT HAD REGISTRATION BUTTON TO CLICK. SAID PLEASE ENTER YOUR REGISTRATION E-MAIL AND REGISTRATION KEY TO ACTIVATE SOFTWARE. I DID EXACTLY WHAT THEY TOLD ME TO DO. (support@supportsecuritysolutions.com) HELIANA LTD. SOFTWARE WHATEVER THERE NAME IS. IT DID NOT WORK. IT SAID WRONG E-MAIL REGISTRATION ADDRESS. TRIED AGAIN MAKING SURE EVERYTHING WAS CORRECT. AND IT WAS. HIT REGISTER SOFTWARE. STILL NOTHING. SAME MESSAGE WRONG E-MAIL.
THEN I KNEW IT WAS A SCAM. CALLED CREDIT CARD COMPANY 2/19/09 TO CANCEL CARD AND REPORT DISPUTE. HAD TO WAIT TIL CHARGE WAS ACTUALLY ON CARD FOR IT TO BE IN DISPUTE AND THEN THEY WOULD PUT IT IN DISPUTE. CHARGE WAS ACTUALLY ON CARD THAT SAME DAY 02/19/09. Anyway, I thought card company were handling it on there end. Later found out they weren't. Called on 03/17/09. NO ONE knew about any Dispute I made. TALKED TO RON at card company. HE ADVISED ME TO CONTACT MERCHANT. An E-mail address was on CREDIT CARD STATEMENT. It is different from the address I was given online. So I tried to contact using name and web address on CREDIT CARD STATEMENT, HELIANA LTD SOFTWARE cs@wwsssc.com on the 17TH Of March. Nothing there except How To Start Your Own Website for BUSINESS PURPOSES. I IMMEDIATELY CALLED Credit Card Company Back. I SPOKE WITH PEG, Who knew EXACTLY WHAT I WAS GOING THROUGH. SAME THING HAPPENED TO HER SIMILAR TO MINE AND OTHERS EXPERIENCES. JUST BE AWARE. ANYTHING LIKE THIS HAPPENS, SHUT DOWN YOUR COMPUTER IMMEDIATELY. KEEP BACKUP DISCS. THEY SAVED ME FROM HAVING TO SPEND MORE THAN 79.90 FOR AN EXPENSE THAT NEVER SHOULD HAVE HAPPENED. I hope my Credit Card Company finds these people who are up to no good. let these crooks find out what a prison cell looks like. FRAUD/EXTORTION CHARGES IS A FEDERAL CRIME AND I HOPE THEY GET PUNISHED ACCORDINGLY. I WOULD RATHER SEE PUNISHMENT FOR THE CRIMES COMMITTED THAN SEE MY 79.90 SUBTRACTED FROM CREDIT CARD. YOU KNOW, I WOULD HAVE TRIED TO CANCEL WITH SOFTWARE COMPANY, HAD I KNOWN HOW TO CONTACT THEM. BUT DID NOT KNOW HOW. THEY MIGHT HAVE LEFT A PHONE # I DONT KNOW FOR SURE. I WAS IN A STATE OF SHOCK. PANICKING AT THE TIME. DON'T PANIC EVER. CALM YOURSELF BEFORE MAKING JUDGEMENT CALLS. I KNOW EASIER SAID THAN DONE. BUT, THAT'S WHAT I AM GOING TO DO WITH EVERYTHING. IT'S A RECESSION. WE'RE GOING TO HAVE THIS EVERYWHERE NOT JUST ON A COMPUTER. PEOPLE ARE SICK AND WILL DO ANYTHING FOR A BUCK RIGHT NOW. ACTUALLY IN REALITY IT HAS ALWAYS BEEN THIS WAY, BUT IT IS EVEN WORSE NOW. NEVER LET YOUR GUARD DOWN.

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Comments

  • Ba
      22nd of Apr, 2009
    0 Votes

    I had a similar problem, but the bank was able to get my money back for me. The software downloads so quick you don't know what is happening and then it won't let you exit or shut down till you pay.

  • Ki
      24th of Apr, 2009
    0 Votes

    I wanted to cancel this anti virus 360 software because I was never used it or help me at all when my computer was broken and now you keep deducted my account for nothing.

  • Co
      24th of Apr, 2009
    0 Votes

    I had the same problem. I couldnt actually use my computer untill i paid for the antivirus software. It installed and appeared to be working but a few days later the program just dissapeared from the computer and the shortcut lead nowhere
    THIS IS A SCAM

  • Ba
      1st of May, 2009
    0 Votes

    Beware, yes I fell for the same thing. My computer totally locked up until I entered my cc info. I have not been able to contact them, I keep getting false email addresses. I contacted my bank and started a complaint and fraud case on these people. I hope AVG virus finds these criminals who take advantage of innocent people who believe AVG is suppose to be the big anti virus company which is suppose to be legit.

  • Ca
      17th of May, 2009
    0 Votes

    I've been scammed also. My credit card company is initiating
    a dispute action. I wish there was some clear cut easy way to not
    be duped by such dishonest people.

  • Ri
      26th of May, 2009
    0 Votes

    Looks like I've been scammed also.

    ordered the 360 anti virus software and it worked for a couple days then shut completely down. Can not even get to the internet now. Was not aware of this till now and I will be in touch with the bank tomorrow. Thanks

  • Ky
      27th of May, 2009
    0 Votes

    please help I closed the prgram out before I put any personal info in but now there is no where to unistall what I had already installed and it keeps popping up every 2 mins with different viruses and worms!! What do I do. This is a brand new computer that I got for school. How did they get through my security anyway? Please help if you know what I can do. it is the same company everyone here is talking about.

  • Gg
      11th of Jun, 2009
    +1 Votes

    i have the same problem ITS A SCAMM!!! dont fall for it

  • Mi
      27th of Jun, 2009
    0 Votes

    Yes i have ordered the 360 Antivirus on March 2009 and I had the same problem. Actually i was using my computer untill i paid for the antivirus software. It installed and appeared to be working but a few days i was having a problem and ask to install again the 360 Antivirus then after 3 months the program just dissapeared from the computer. I am trying to download again but i cannot get through. I have paid thru my Credit Card and was already deducted in my account. Please help how can i get my money back.
    CPL

  • Pa
      3rd of Aug, 2009
    0 Votes

    Omg I thought I was crazy when the 360 Antivirus disapeared from my system. Never recieved progam and can not find a contact web site or number. What is everyone doing to get help?

  • Na
      31st of Aug, 2009
    0 Votes

    i don't know what to do i havn't paid for anything but it pops up every min and i can't find away to get rid of it. I can't even get to some of my school web sites.

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