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Anchor House Financial

Anchor House Financial review: FRAUD 135

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6:18 pm EDT
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Unbelievable. I called this number on craigslist, knowing that it was too good to be true. But, what the hell. Right? WRONG! They advertised $700/month mortgage take-overs on pre-foreclosed houses. I figured that with the economy, anything is possible. The guy on the phone explained that I put $199 as a down payment and a no credit check (which doesn't matter b/c I have great credit, but not a lot of money to put down). So, I figured it was a good deal. I asked where I could view the list and he asked me "what credit line do you usually use?" I said Visa. He said "what's your expiration date on the card?" I replied, "why do you need my credit card information?" First Red Flag. He said "you need to put the $199 down now, but you get a full refund if you don't purchase a house. We will send you a list of houses to your email." He told me that all I had to do was call customer service if I didn't find anything and they would refund my money immediately, and they would honor that refund for up to one year. I asked him where I could find that information in writing and he said it would be sent in the email after I gave him my credit card number. Second Red Flag. I immediately looked up the Terms and Conditions on the website and about 1/2 way down I found where it said that in order to get a refund (which they only honor for ninety days) you had to send certified mail to Anchor House Financial with at least 5 denial letters from homeowners. Third Red Flag. I immediately read out loud to the guy what I found on the website, explaining that it was totally different from what he told me and he said "I don't know, that's just what they told me to read in the script." Are you kidding me? I laughed and said, "you realize that you're ripping people off, right?" And then he hung up on me. How do these people sleep at night? If I had $199 dollars to flush down the toilet I wouldn't be looking online for foreclosed houses. Like I said. Unbelievable.

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135 comments
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Luara
Saint Peter, US
Apr 13, 2009 10:50 pm EDT

I just called them and decided to do some investigating I thought it was weird that the man on the phone did not want my name or anything for getting credit if I did call back to sign up seeing as most telemarketers do recieve some sort of commission or incentive then I see this and read all these reviews...what really pissed me off is whenI told the man that I was a single mother with 3 children and he jumped and said oh this will be perfect for you not even knowing my income... then when I spit out that I made about 1100 a month and I was on the section 8 program he told me that I would be able to afford the home with out the housing assistance ya right then he tried to convince me that they have worked with people in my situation and I have read all these comments the people who claim that they have bought homes from them show up on all different web sites saying different things with the same names and e mail addresses all I have to say is I am glad that I read all of this!

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Phyllis Gaymon
Philadelphia, US
Apr 11, 2009 4:14 pm EDT

My name is Mrs. Gaymon. I contacted Anchor house financial on friday April 03, 2009 at 12noon. I called them back a hour later and asked them to please refund my money. I was not impressed with the houses because i couldnt see the inside of the houses nor could i see the actual house. I am totally angry and i will be contacting MSNBC as soon as possile. I want everyone in the united States to know that Anchor House Financial took my money and promised to fax a document to my bank to release my 199 but they havent done it yet and its been over a week. Anchor finacial lies and lies with promises to refund your money but they dont. Anchor is a fraud and if its the last thing i do i will expose them. I am on disability and i cannot afford to give away any money especially to conartist.

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hankg67
Old Town, US
Apr 08, 2009 7:47 pm EDT

I have had a great experience with Anchor House. I have obtained two properties already. I was a first time home buyer and they were able to get me into a home with no credit check and no downpayment. I would recomend this to anyone.

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Jenn C
Ault, US
Mar 24, 2009 1:41 pm EDT

WOW! It seems that now Anchor House Financial is stating that NBC did a wonderful special on them. After stating that I didn't see it, he went on to tell me all about it. My gut feeling paid off. I found this site just before I gave him my card information! My heart goes out to anyone who does. After reading the above postings it seems that these people are working from California to Nebraska, and only time will tell if they make it all the way to the east coast. I hope that Craigslist will flag them soon. Times are tough and we don't need anyone making them harder for us.

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Alicia
Chico, US
Mar 20, 2009 4:24 pm EDT

Thank God I found this to be a scam before I gave them the "199.00" I knew something was off. SCAM!

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longrice
Aiea, US
Mar 20, 2009 3:06 pm EDT

they prey on our interest. These low life dirlects have no shame...so why shouln't we...i googled map their address; their business area looks flaky as well, I didn't notice anything that comes close to a business building etc. ; didn't it ever occur to you that these monkeys could be working in their own homes? Perhaps hard to track them down? Like they say: whatever you sew you shall also reap...

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C M
Fresno, US
Mar 12, 2009 3:47 pm EDT

I just spoke with what seemed to be a very young man about a posting on Craigs List with very bad verbal skills. I asked him why the Craigs List posting stated one price then when you open the posting that it was $200.00 higher. He gave me a very lame excuse on how many houses that they have listed and that some times there mistakes. $200.00 a month is not a little mistake and these are "pre-forclosers" so that would mean that the bank/owner has already been contacted and they should know exactlly how much a payment would be. I also questioned him on how the program worked, he gave me "the speech" I told him that I have purchased a home and land before and I had to go through a mound of paperwork in order to qualify and how is a bank going to just sign over a property? He didnt have a very in depth answer for me. Although he never once asked me for my credit card info. I have a feeling that he wont have a job for long if his calls are monitored by a supervisor.

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Rachreeves
, US
Mar 12, 2009 2:54 pm EDT

There is a website from craigslist where you can file a complaint if you haven't already https://www.ftccomplaintassistant.gov/
Maybe they can take these guys down before more people get scammed.

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Brookesmama
, US
Mar 11, 2009 5:53 pm EDT

I saw the ad on craigslist and tried to research the company b/c the pictures were not adding up it had a room going towards the pool and then another room going to the pool but it wan't the same wall color and flooring in the rest of the house. So I called the [protected] and the name that I was looking at was not the name on the recorder so if you get Equal opportunity housing then it's the same thing as this name so yeah it's a scam, scam, scam, SCAM:-{

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someone who beleives in craigslist ads!
, US
Mar 06, 2009 8:23 pm EST
Verified customer This comment was posted by a verified customer. Learn more

bogus bunch of guys - should be flagged everytime by craigslist - such a waste of time - DO NOT FALL PREY to these idiots

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Hilary
Los Angles, US
Mar 03, 2009 7:39 pm EST

I just had a similar experience. I saw a listing on craigslist which was rent to own and seemed too good to be true. It only said West LA (very large area) with conflicting stats for # of bedrooms and monthly rate. I was curious if this was an actual listing or just an example. And if this is in West LA, what specific area was it in?

I first spoke to a man on the phone who was very rushed and very curt and when I asked if this listing was real, he seemed to read from a pre-fabricated script, repeating himself, talking constantly and being very rude. When I said I was on Craigslist looking for a rental but saw his listing, he hung up on me saying "I can't help you with rentals" click.

I called back. I got the same man and spoke to him again (Chad in Montecito, Ca) despite the fact he claimed there were roughly 100 people in that office. He thought I called back out of spite because he had hung up on me... I wondered how that would be possible not having ever known his name in an office that really had 100+ customer service agents in it.

There is something very wrong here.

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tarsha
Chicago, US
Feb 26, 2009 10:34 am EST

It seems that all of us are getting acquainted with this so-called company through craigslist. I called yesterday and got what seemed to be a very pleasant voice on the other end. I asked for their website to see information and possibly testimonials on the business. I was told there wasn't one but they were listed with the bbb. I could tell that patience grew then with me because I had so many questions and wasn't giving out my credit card information like they would have liked. After more than 10 legitimate questions that they may have assumed I was recording them and their lies would help to get them prosecuted, I was finally hung up on. It's a shame. There are so many people like me. Extremely hard working, making a stable income but have just made some bad credit decisions or fell on hard times in the past. We still want houses but are so limited. Who can we trust? I'm very disappointed. Again, while I didn't pay, I had hoped to check them out as I'm doing now and find out they were legitimate.

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Raye
Martinez, US
Feb 25, 2009 5:19 pm EST

So i called "Anchor house" just a few minutes ago and this guy "steve brown", stummbled on his name, answered the phone asked what state i was from and asked me to hold then it sounded like he put me on speaker phone and was talking to someone else about getting a couple their paperwork so that they could get into their house. Since when are you put on hold with a company and can hear them talking clear as day. Then later in the conversation i find out that "member services" takes care of all the paperwork... So what was he talking about? SCAM! I didn't give him my info and was glad i didn't when i started reading up on the company. i've gone to a few different sites reading all the complaints on this company and the same guy with the name STEVE is always talking good about them and only him. WATCH OUT! And don't beleive anything he says, i think he is the same steve that works for Anchor house.

Check out there rating with the better buisness bureau.http://www.santabarbara.bbb.org/BusinessReport.aspx?CompanyID=92005897

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joec
, US
Feb 24, 2009 10:44 am EST

Look Here Folks. This company preys on homeowners as well. Public information is posted about homeowners. This is a violation of privacy. Its not just a ripoff to potential buyers. The information they buy is purchased illegally. The letters they draft for you to send to the homeowner put YOU at risk and not them due to the fact they are not legit. Look through the website. It compares with something made on a geocities cite by a fifth grader. So before you are so quick to support a scam do your homework. These folks prey on delinquent borrowers who feel they don't have any better options.

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skamkiller
Tallahassee, US
Feb 24, 2009 2:37 am EST

Travis, you could have had that info for free elsewhere. You got rooked!
And your statement "if you don't have 199 to invest in your possibilities of buying a home, you have no business looking for one!" is ridiculous on the face of it.

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Ken
Fort Worth, US
Feb 23, 2009 1:53 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Just an FYI - this concept is actually in the work and there's a book out about it. But it does sound like their service is a scam. I'm glad I read up on this as I'm about to take on their service. Thanks, everyone.

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skamkiller
Tallahassee, US
Feb 21, 2009 7:16 pm EST

This was posted on the Allentown craigslist:

"I called the phone number on a post, in response to a complaint about it, to find out for myself. The complainant says they want to sell you a list of homes, but was uncomfortable to give account info, and was hung up on. NEVER give your bank account info or credit card info to people you aren't familiar with. I called, and when I identified myself as a Realtor, I was also hung up on. I called back twice, and each time I identified myself, was hung up on again. The phone number on their post is [protected]. I don't know if they're trying to steal account info, or just jerks.
"If you want to find a rental, call your local real estate office. Realtors can help you with a search, show you the properties, and guide you. The owner's pay our fees, not the renter.
People, be careful out there, there are loads of scammers!
Bonnie Smith, Century 21..."

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ibfran
va beach, US
Feb 17, 2009 10:29 pm EST

I have a different complaint. Had someone knock on my door about three weeks ago - they said that my address was on the list of homes being foreclosed on - the list was provided by Anchor house Financial... I couldn't reach anyone by phone so i sent an email and got no response back. Two days ago i received a letter (return address in low income area of my city) implying that I was behind on my payments and that i should contact them for help working thru my financial problems. I have lived in my home for 5 years and have NEVER been late or missed a payment... the letter was signed by Keir Shine with Anchor house financial -- I called the number. Steve answered and said that the address must have been put on there in error (even though he said they get their info straight from mortgage companies) and it would be removed right away. I have no way of knowing whether this was done...argh!

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Ree
Clinton, US
Feb 16, 2009 3:22 pm EST

i am so glad i read this add, i called a few times and i had to leave a message, im glad i never spoke ot hem. How can people take other people for granted like this, especially wehn there is so many people going through this.

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hasani
, US
Feb 16, 2009 12:50 pm EST

Im so glad i researched this first. I too found the ad on craigslist and the same woman answered when i called the number twice. Its a shame people will scam like this, awful. Always research first, it sounded too good to be true, and it was.

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Supermom19
Charlotte, US
Feb 16, 2009 10:26 am EST

Definately do not give money to this company. They will not answer your phone calls. NO SUPPORT whatsoever. They are a scam. I am investigating them now and see if I can do something. My cousin is an attorney and hes checking them out right now. They are not going to get away with it this time. Not with me. Thats all I can tell you all to leave these guys alone.

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Dotty
Cambridge, US
Feb 11, 2009 11:26 am EST

I called the 877 number too just to get the name of the Company and google it. I am glad I did because something told me this is too good to be true.

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fiestyredhead
Fredericksburg, US
Feb 10, 2009 6:15 pm EST

I'm not so sure at all I found a condo that looked great on craigslist called and spoke with Benjamin owens, he gave me his full name after I said I'd have to call him back after i got my income taxes but "tell me more" he too tried to get $199.00 out of me and said it was for processing fees/ closing fees. I also asked if these houses are in foreclosure whats to say the owners won't figure out how to bail themselves out and my family and i are booted out and out the money he said the house would be deeded into our name and we would be on the mortgage. NO CREDIT CHECK? No bank is going to put a mortgage in your name without a credit check. and not for only$199.00 and no down payment. I'm not sure this is a real good idea and then after reading these i know it's not. Thanks, I'll pass.

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Cosmosis
Los Angeles, US
Feb 09, 2009 11:07 pm EST

Well, i did give them my money. So far so good but its only been a week. So has anyone really given them money and not got a place. It seems as if everyone is making assumptions and not actually found out first hand. My mom knows someone who has actually got a house from using this website. If anyone has a REAL experience with these people instead of phone conversations post a comment on here-good or bad-so i can make a move. Thanks

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Talina @ Harvest Of Daily Life
Evansville, US
Feb 09, 2009 9:58 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I too came across an ad on craigslist (http://evansville.craigslist.org/apa/1027824577.html) that was this similar scam with the number [protected]. Flagged their posts. Don't get suckered in guys!

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Travisberkley
Ventura, US
Feb 08, 2009 7:45 am EST

I registered with these people last month, they have a great customer support departement and they are very up front about the fee. I don't understand what people are complaining about, you don't stride into a mcdonalds and when you are asked to pay report it as a fraud. Of course there is a physical impossibility of seeing the product before paying because you are on a telephone, but let me tell you what happened for me:

I called, the operater, Ed, answered, spoke with me for about five minutes, was VERY clear about the 199, took me to the website to show me they are real, which I've found to be more than true, I worked with they're customer service dept, they handled my title searches, and now I'm in the process of buying my second home with the assistance of these people. They have a very liberal refund policy, use the program for 90 days, and if you recieve five letters of denial your fee is totally refundable. What is so hard to understand about that? This is a legitamite business and I'd recomend it to anybody looking for a home, if you don't have 199 to invest in your possibilities of buying a home, you have no business looking for one!

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Michelle dawn Murphy
Portland, US
Feb 05, 2009 9:53 pm EST

I knew this was too good to be true! I saw this add on craigslist and I thought this was the house of my dreams so I called the number and did everything he asked but I thought he said $1.99.. how stupid can I get.. I don't even have that in my bank right now! I have the $1.99 but not the other... why do people do this to people.. I'm planning a wedding for August I don't need this crap! I'm so pissed off I could scream... damn scammers! They should all be sent to prison for the rest of there lives! I just wish I knew about this before I did it! I'm so stupid!

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Jesika
, US
Feb 05, 2009 5:09 pm EST

Completely agree, they scammed me last week and now I can't even find them on the internet. I called my credit card company and they have their bank information. I am disputing the charge and doubt that the "merchants" will try to fight me since they are a hoax. I wish there was some legal way to make these ### pay.

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dukemika
Tampa, US
Feb 01, 2009 8:29 pm EST

My husband gave them our credit card info but luckily they refunded us the money back onto out account. The guy is scheduled to call us back tommorow and boy do I have some words for him. Something told me to google and check out this company and now I know. Now I am just worried b/c they have our credit card info but I will be calling the bank first thing in the morning to have that card cancelled. Thanks for the info...

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skamkiller
Tallahassee, US
Feb 01, 2009 5:41 pm EST

A reporter named Robert Eringer did an expose of Anchor House:

Anchor House bills itself as "pre-foreclosure experts" and purports to identify home foreclosure bargains for real-estate investors.
Punters are instructed to purchase their "Book Package" for $199 -- credit card details eased out of you and speedily processed, no refunds.

"They never sent me paperwork they said I would receive in 5-7 business days, " wrote Alysia W. of San Jose, "so I contacted them and they gave me a number to another business, which gave me these services for free."

Not the kind of testimonial these alleged fraudsters post on their Web sites to lure prey.

Anchor House's mail drop in Montecito connects to Susan Quinn, who bills herself on the Internet as a Santa Barbara-area "Owner at MQ SQ Productions" -- which may exist only in her criminal mind. Ms. Quinn also claims to have majored at Santa Monica College in business marketing, though what she practices is business bilking...

The Investigator telephoned Anchor House Financial at its toll-free number, [protected]. A female answered, but refused to identity the owner, manager, or any personnel in what she pretended was a vast empire with multiple departments.

In reality, it is just a telephone, a desk and a credit-card processor. Nor would "Michelle" confirm that Anchor House connects to Susan Quinn, even though Ms. Quinn connects herself to Anchor House on www.linkedin.com. (This means they're not only crooked, but also stupid.)

The Investigator offered Anchor House the opportunity to demonstrate that their scheme is genuine. They did not call back.

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http://www.roberteringer.com/col_121308.htm

They also use the phone numbers:
[protected]-[protected]-[protected]

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C.Higby
Towaco, US
Feb 01, 2009 3:33 pm EST

I called Anchor-house financial today and knew right away that they were a scam. I asked the guy that took my call “who would hold the deed during this “rent to own” program if I was to become a “rent to owner.” He told me that without any money down and with no credit check I would be holding the deed. I asked him how this would be possible as a bank always want to approve the transfer of the deed from one person to another. there is no way the bank would allow the deed to transfer without doing a credit check and getting all kinds of paperwork on the new person who would be holding the deed. This new person (like myself) would have to be approved by the bank in order to hold the deed. Plus….if the House went into foreclosure the mortgage was foreclosed on and now the Bank holds the deed. He told me that it would’nt be a problem and that in fact, the Banks were the ones that set this program up…..he then insisted that I go to their website where all my questions could be answered. He obviously had no real estate knowledge or training at all. The are a through and through SCAM! Yeah…banks are just giving properties that have gone into foreclosure to anybody who wants them…sure………………….Do not give these people a dime!

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DeeLW
Atlanta, US
Feb 01, 2009 1:02 pm EST

I found ads on craigslist as well that had different phone numbers listed- all of which led me to anchor house, and all requiring a $199 fee. I talked to two different people, and both hung up on me when I told them I needed to speak with my boyfriend first before paying anything. These guys should be ashamed to do this to people. It is total BS.

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CHOICE
Vallejo, US
Jan 30, 2009 3:12 pm EST

This is the same crap I got a few minutes ago with ANCHOR HOUSE FINANCIAL. I saw the ad on craigslist as well and was interested, so I called. The first thing I got was a women asking me for my credit card info. I told her I had to discuss with my husband first. I hung up and called again and got the same lady, (Weird). I knew right then it was a scam. There is also a company by the name of NEW LINE EQUITY that I did my research on. They are also posted on craigslist talking about the same thing but they ask for 40 bucks. I reversed their address and got a different number of an elderly women whom I called. She knows nothing about it. She is a resident of S.F. in a residential area. If it was a big business it wouldn't be in a residential area. Then I reversed the number [protected] they had posted and it was listed under some guy name Wayne Clerkin. I got no result on the [protected] nor the [protected] number.THIS IS A HOAX! I feel remorse to those who lost out on their money. Im glad I didn't buy into their SCAM! Be advised to do your research first.

ANCHOR HOUSE FINANCIAL + NEW LINE EQUITY = SCAM! SCAM! SCAM! SCAM!

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Jack
Newport, US
Jan 28, 2009 7:58 pm EST

Any one that has been scammed by them should scam them back by posting thier username and password on craigslist and where ever else they advertise as well. Thats what I would do

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LadyE52
Plainfield, US
Jan 22, 2009 11:40 am EST

OMG! I TOO ALMOST GOT SCAMMED BY ANCHOR FINANCIAL BY A WOMAN NAMED LOUSEY. I'M GLAD I GOOGLED THIS COMPANY BEFORE TAKING A STEP INTO DOING IT. I ASED HER ALL THE RIGHT QUESTIONS AND SHE HAD GOOD ANSWERS, BUT IT STILL DIDN'T SIT RIGHT WITH MY SPIRIT. AND WHEN SHE CAN TELL I WAS A LITTLE HESITANT, SHE GOT AGITATED AND RUSHED ME OFF THE PHONE.

SO PLEASE BEWARE OF ANCHOR FINANCIAL----JUST ANOTHER GROUP OF PPL TRYING TO STEAL OUR HARD EARNED MONEY!

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Anniexxx
, US
Jan 06, 2009 7:09 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I came across their ad on the craigslist and gave them a call. The lady on the line said all you have to do is pay 199.00 to "sign up" yadiyadiya. It just seemed to good to be true so I asked how would I know if they were a scam or not and she gave me their website. Once I started asking questions she became uncomfortable and tried to rush me off the phone.

I googled the company name and bamn! They're nothing but scammers. I read these comments and it just ticks me off. I called back and the "same" lady answered. Usually a company posing to be a large corporation wouldn't have the same person answer the phone. And I called her a scammer. She cussed me out. I hung up. She even called me back and continued to cuss me out. Stay away from them! She even tried to tell me that she was part of the BBB.

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Joyce Randall
Los Angeles, US
Dec 27, 2008 9:44 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I praise God for this site. I called the number for Anchor House Financial on craigslist and almost got scammed. These scammers need to be shut down. Why are they still in operation? Why are they being allowed to continue to scam people who are already in bad situations? I spoke with ayoung scammer and he was very very polite. I wiggled my way off the phone and typed in the name of their company in my browser. How come the word fraud is a key phrase in all complaints? These people should be ashamed of themselves. Do not give them your hard earned money. They are shameful.

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Ken Williams
,
Nov 30, 2008 2:41 pm EST

I called the number listed on craigslist for anchor house finance, and proceeded to ask how the program worked. The guy asked me for the number to my credit card without asking what my name was. When I called him on it, he got antsy and impatient. The only thing he was concerned about was gettiing my bank info. When I refuesed to give him my bank info he tried to get short and hang up. I told him that his attitude was unprofessional and he really got steamed then hung up. BEWARE OF THESE WOLVES IN SHEEPS CLOTHING. DO NOT GET DUPPED INTO THERE BULLCRAP.

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julie
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Nov 30, 2008 1:26 am EST

I too found the ad on craigslist. surprisingly the lady was very nice and patient. in desperation, i forked over my credit card info with hopes. i was so naive to be fooled by the representative's caring voice. I made the mistake and did not research this company. my husband was upset that i didnt consult him of this decision. i then came to my senses to google it right after the phone call. and what do i see? SCAM SCAM SCAM. i realized the mistake i made and called back immediately to the customer care to cancel since I did not consult my husband about this. another representative told me that someone will call me back. never received a call. and never received any email as discussed when signing up for this service. i just wasnt my money back. i never even logged on to their site since I DO NOT have their site info that there were supposed to email me. BEWARE OF THIS COMPANY

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Jackie M
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Nov 28, 2008 4:43 pm EST

I just saw the same ad on Craigslist and yeah, the guy got really short and hung up when I wanted to wait and not just give some stranger my credit card number. Something just felt wrong. Thanks for being there guys cause if I didn't find info to support my feeling that something wasn't right I'm sure I'd be out of $199.00 right now. I think it's best that we not only post but that we all complain to the source where the ad was located like Debra Jenkins said that she was going to do.