WALCO Funding
Reviews and Complaints

I became confused by an offer to purchase a home warranty from a home warranty company, mistakenly thought they had not respected my decision not to purchase their product and became more confused when I mixed up a pending payment on my existing home warranty through Walco Funding. I was able to figure out what happened, and my complaint was and is not valid, and resulted from extreme confusion on my part. I extend my apologies to Walco Funding. Sincerely, Eric M. Larson

My mother was contacted by a representative from this walco company. First off do not target elsmdery people. My mother thought this was a 1 time payment in January 2024. The next few months payments of over $200 were taken out.

I called the company myself and yes I said I was my mother. The representative said she was the one who spoke with my mother how it was an 18 month payment which my parents were supposed to call back to discuss but never spoke again then money was taken out my mothers account.

I called my mother on 3 way but the way the representative came off was rude and obnoxious. She said your daughter was pretending I told her to hold on I have authorization to speak in her behalf don’t matter if I said I was her so don’t say pretending like I was fraudulent like y’all are. We got into a shouting match just refund my mother and don’t contact her any longer. This company is a scam and the representative don’t care as long as they get their commission I guess who they get.

Get better as a company. Waiting to see what excuse she will give my mother since she didn’t want me on the phone any longer. Be aware

You were unauthorized to use my card and you stole my information.

WALCO Funding - [protected]

e-payment Confirmation

Payment Entered By: Alicia White

Payment Entered Time: 1/2/2024 3:16 PM

Payment Source: Customer

Selected 1 Account to make a payment on.

List of Account(s)

[protected] KELLIE SANTIAGO 146.37

Reference Number: [protected]

Confirmation Number: [protected]

Credit Card Type: MasterCard

Credit Card Number: ************5342

Expiration Date: 12/26

Scheduled Post Date: 1/2/2024

Total Amount: 146.37

Canceled and still charged the wrong amount, never gave permission except the down payment to use bank then I would call in monthly. Won't give refund oh but will give back 30 bucks difference in the pay. What a scam talked to 3 difference people and each said the warranty covered other stuff then it actually did. Forgot to mention last month down deposit was suppose to be taken out and it didn't they claimed it was a glitch on that day then charged 3 weeks later for a higher price.

Walco contacted me in November 2022 and said they were calling on behalf of Mercedes and since my warranty was complete they wanted to offer me extended warranty . I own a 2920 Mercedes model GLS 450. They started telling me what it costs to replace certain items on my GLS 450 and that it would be cheaper to have this policy which was $495.00 up front and $290.0 per month. I gave them my credit card and noticed the $495.00 charge up front but never saw the $290.00 / month. A few months later I was talking to my Mercedes guy and he told me that I have a 4 year warranty at no cost and I have since taken it in for service and replacement of parts which I was not charged for. My 100% warranty is up on November 13,2023 and I have bought a new 2924 Mercedes GLS 450 which I will not receive until January 2924. Yesterday I was checking my Visa Bill and noticed a charge from Walco for $290.00and when I checked them out I found out it was for the extended warranty.

I want to cancel this contract immediately before they charge me for November as I do not need an extended warranty and with my new 2024 GLS 450 I will have 100% warranty for the next 4 years.

Can you help me cancel this contract as I am throwing away $290.00 / month that doesn’t help me in any way.

Kind Regards

Tim Carnell

Email: [protected]@gmail.com

I received a text from my credit card company asking if I made this charge. Which looking at the name it was Walco, I told them no.

I've looked through my papers at around the house and I am unable to find anything that links me to Walco.

Unfortunately they are closed at the moment, and I plan on contacting them tomorrow to find out if they can enlighten me on when and what I would have subscribed to them and their services.

I spent a year and a half paying $190 a month and I had never needed it... two months after I need it to check my air conditioning they say that they do not have personnel to send it to me to check and that it could take more than two weeks since they have many people waiting... bone I’m going to have to solve and the insurance? It is better to make a pot of savings with that money…. Could it be that one can claim their money and get out of that service?

DO NOT TRUST these guys. Scams. They call you and act like they are your Home Warranty Company and mistakenly I ended up giving them my Credit Card information then they started taking out from my account until I noticed that my actual Home Warranty Company which was "Fidelity National" has nothing to do with these guys "Walco Payment Plans" who apparently represents Bliss Home Warranty which they said "they have no idea who they are and the actual Policy which I was able to to the customer service rep sent over accidently the policy jacket, very expensive says INTEGRITY ADMIN GROUP. Scams, Scams, Scams, be careful not to get on the fish hook I did and I regret it.

This company does payments for sketchy extended warranties. I take care of an old family member who got tricked. The big problem is, this company's number shows up on the CC statement with recurring charges, and I can't stop it by calling them. They send me to another company, and when I called the supposed warranty company, they said they canceled the plan I called about, but then the charge happened again. I call them back, they say, "No, we didn't charge you that amount on that date, we charged a different amount on a different date. You gotta call Walco again, this charge must be for something else." So, I've been calling them today and they've hung up on me three times as soon as I say the customer's name. They're purposely making it impossible to cancel. I'm fighting this on the credit card, which seems like the only way to go. They target old folks and vulnerable people with these scam warranties and won't let you cancel unless you close your credit card, that's the main thing here. If you see a charge from this company on your credit card statement, they're ripping you off.